Host (Part Time - PM Shift) - Fork Lore (Hilton Hotel)

Biltmore Farms; Asheville (NC); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Hilton-brand hotel discounts

Wellness program with annual bonus

YMCA membership discount

E-tips from guests

Parental leave (up to 6 weeks)

Employee events

Learning and growth opportunities

Friendly work environment

Job summary

Biltmore Farms in Asheville, NC, is seeking a Fork Lore Host to welcome guests, seat them, and ensure an exceptional dining experience. The role emphasizes hospitality, teamwork, and guest satisfaction, with a schedule focused on Friday, Saturday, and Sunday evenings.

Starting pay is $15.00 per hour with opportunities for tips; benefits include Hilton-brand hotel discounts, wellness program with annual bonus, YMCA membership discounts, e-tips, parental leave, and growth opportunities within a

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Greet guests warmly and assist with seating to create a welcoming atmosphere.
• Maintain professionalism and teamwork in line with service standards.
• Anticipate guest needs and resolve issues quickly to ensure a positive experience.
• Provide exceptional service with a can-do, upbeat attitude.
• Be available weekends and holidays as needed.
• Assist in other duties per Restaurant Management Team guidance.

Education

High school diploma or equivalent

Job description

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality!

Why join our team at Fork Lore?

• $15.00/hour starting pay, with opportunities for tips
• Hilton-brand hotel discounts for you, your family, and your friends
• Fun wellness program with annual bonus of up to $200
• YMCA membership monthly discount
• Opportunities to earn e-tips directly from guests and clients
• Parental leave with up to 6 weeks available for birth, adoption, and fostering
• Friendly and supportive work environments
• Incredible employee learning and growth opportunities
• Exciting employee events and activities

Join the Fork Lore team - a fresh approach to Southern dining in South Asheville. The Fork Lore team delights diners with stories through exceptional meals and exemplary service. Our full restaurant and bar serve Asheville and guests of Hilton Biltmore Park.

Please note that the schedule for this position is a PM shift on Friday, Saturday, and Sunday.

As a Fork Lore Host, you will

• Maintain the highest degree of professionalism and teamwork as per standards of service.
• Create a warm, inviting atmosphere when interacting with guests and assist in ensuring that the guest has a positive experience.
• Greet guests as they arrive in a positive, friendly manner assisting them with seating at tables and making them feel welcome.
• Actively look for ways to assist the guest.
• Complete all duties and procedures as put forth by our Restaurant Management Team
• Have a "can-do", pleasant and upbeat attitude while providing exceptional service to our guests.
• Be proactive and anticipate guest needs and resolve issues quickly.
• Be available weekends and holidays.

Essential Elements

The skills of a Restaurant Host are as diverse as our customers. Many of our guest celebrations and vacations align with weekends and holidays, so our Restaurant Hosts must be ready to thrive during these times. Good communication and working knowledge of the food and beverage industry are must-haves.

Education & Experience

High school diploma or equivalent. At least two years of experience in the Food Service Industry is a plus. At least one year in a hotel setting is preferred. Have good communication and interpersonal skills; be flexible and willing to work wherever needed.

Physical Requirements

Must be able to stand for prolonged periods of time and be able to walk, stoop, and bend frequently.

Post Offer / Pre-Employment

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

NOTICE:

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

AVISO:

La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos.

Job Posted by ApplicantPro