Host (Full Time - AM Shift) - (Fork Lore) Hilton Asheville Biltmore Park

biltmorefarms; Asheville (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Annual bonus up to $600

401K with employer matching

Tips eligible

Paid time off

Paid holidays

Parental leave up to 6 weeks

Learning & growth opportunities

Employee events

Hilton discounts

YMCA membership discounts

Job summary

Biltmore Farms in Asheville, NC is seeking Fork Lore Hosts to create a warm, inviting atmosphere and to greet guests, assist with seating, and ensure a memorable dining experience. Starting pay is $15.00 per hour with tips, plus excellent benefits including medical, dental, vision, paid time off, holidays, a 401K with employer matching, and parental leave.

Must be available for AM shifts Sunday through Thursday, with opportunities for growth through our employee learning programs and seasonal

Qualifications

• High school diploma or equivalent.
• Two years in the Food Service Industry is a plus.
• One year in a hotel setting is preferred.
• Good communication and interpersonal skills.

Responsibilities

• Greet guests and assist with seating to create a welcoming atmosphere.
• Maintain professionalism and teamwork in line with service standards.
• Ensure guests have a positive experience from arrival to departure.
• Anticipate guest needs and resolve issues promptly.
• Complete duties as directed by Restaurant Management.
• Be available for AM shift Sunday through Thursday.

Skills

Communication

Interpersonal skills

Guest service

Teamwork

Education

High school diploma or equivalent

Job description

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality!

Why join our team at Fork Lore?

• $15.00/hour starting pay, with opportunities for tips
• Outstanding medical, dental, and vision benefits coverage
• Fun wellness program with annual bonus of up to $600
• 401K retirement plan with employer matching program
• Opportunities to earn e-tips directly from guests and clients
• Paid time off and paid holidays
• Parental leave with up to 6 weeks available for birth, adoption, and fostering
• Incredible employee learning and growth opportunities
• Exciting employee events and activities
• Hilton brand hotel discounts for you, your family, and your friends
• YMCA membership monthly discount

As a Fork Lore Host, you will

• Maintain the highest degree of professionalism and teamwork as per standards of service.
• Create a warm, inviting atmosphere when interacting with guests and assist in ensuring that the guest has a positive experience.
• Greet guests as they arrive in a positive, friendly manner assisting them with seating at tables and making them feel welcome.
• Actively look for ways to assist the guest.
• Complete all duties and procedures as put forth by our Restaurant Management Team
• Have a "can-do", pleasant and upbeat attitude while providing exceptional service to our guests.
• Be proac t ive and anticipate guest needs and resolve issues quickly.
• Must be available for AM shift Sunday through Thursday.

Essential Elements:

The skills of a Restaurant Host are as diverse as our customers. Many of our guest celebrations and vacations align with weekends and holidays, so our Restaurant Hosts must be ready to thrive during these times. Good communication and working knowledge of the food and beverage industry are must-haves.

Education & Experience:

High school diploma or equivalent. At least two years of experience in the Food Service Industry is a plus. At least one year in a hotel setting is preferred. Have good communication and interpersonal skills; be flexible and willing to work wherever needed.

Physical Requirements:

Must be able to lift and carry at least 25 lbs. Must be able to stand for prolonged periods of time and be able to walk, stoop, and bend frequently.

Post Offer / Pre-Employment

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.