Host Part Time MonTueSaturday

Nexus Brewery + Restaurant; Albuquerque (NM); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Paid time off

Job summary

An established industry player is seeking a friendly and mindful Host to enhance the guest experience. In this dynamic role, you will warmly welcome guests, manage seating arrangements, and support restaurant operations. Ideal candidates will possess a positive personality, strong organizational skills, and the ability to thrive in a fast-paced environment. Join a supportive team that values your contributions and offers opportunities for career growth in a fun and inclusive setting. If you are passionate about creating memorable experiences for guests, this is the perfect role for you!

Qualifications

• Outgoing personality with strong organizational and multitasking abilities.
• Professional communication skills and calmness in high-pressure situations.
• Ability to carry trays or supplies (10-30 lbs.).
• Experience in hosting or customer service is a plus but not required.

Responsibilities

• Greet and welcome guests, ensuring a positive experience from arrival.
• Manage guest flow and maintain cleanliness in the restaurant.
• Handle guest concerns with empathy and professionalism.
• Manage flow of guests, communicate wait times, and take to-go orders.
• Keep host stand neat and assist in keeping the restaurant organized.

Skills

Guest Service Skills

Organizational Skills

Multitasking Skills

Communication Skills

Calmness Under Pressure

Teamwork

Education

Previous Customer Service Experience

Tools

POS system

Job description

Benefits:

1. Employee discounts
2. Flexible schedule
3. Paid time off

The Opportunity: We are seeking a friendly and mindful Host to join our team. In this role, you will warmly welcome guests, ensure seamless seating arrangements, and support the restaurant’s operations by managing takeout orders, maintaining cleanliness, and delivering outstanding service. This position is ideal for someone with a positive, outgoing personality who thrives in a fast-paced environment and enjoys creating connections with people.

Key Responsibilities:

1. Guest Experience:
   • Greet guests warmly and ensure they feel welcomed and valued from the moment they arrive.
   • Provide menus and share information about current promotions with enthusiasm.
   • Handle guest concerns with empathy and professionalism, ensuring their needs are met.
2. Operational Support:
   • Manage the flow of guests into the dining and bar areas, communicating accurate wait times when needed.
   • Organize and maintain takeout orders to ensure they are accurate and timely.
   • Keep the host stand neat, tidy, and presentable as a reflection of our welcoming environment.
3. Cleanliness and Organization:
   • Maintain the cleanliness of restrooms to ensure a comfortable and safe experience for guests.
   • Assist in keeping the restaurant organized and running smoothly, supporting team members as needed.
4. Communication:
   • Answer phones with kindness and professionalism, providing assistance to guest inquiries.
   • Take to-go orders accurately and efficiently, ensuring clarity and attention to detail.
5. Collaboration:
   • Remain calm and composed under pressure, fostering a positive and supportive team dynamic.
   • Proactively contribute to the success of the team and the restaurant’s operations.

Schedule Requirements:

Must be available to work Mondays and Tuesdays from 4:00 PM to 8:00 PM, and Saturdays from 4:00 PM to 8:00 PM. Additional hours may be available when the current host is on vacation or during peak times.

What You Bring:

1. A warm, outgoing personality with the ability to connect authentically with guests.
2. Strong organizational and multitasking skills to maintain smooth operations.
3. Professional and kind phone etiquette and communication skills.
4. The ability to stay calm and thoughtful in high-pressure situations.
5. A collaborative and proactive approach to teamwork and guest service.
6. Previous hosting or customer service experience is a plus but not required.
7. Physical ability to carry trays or supplies (10-30 lbs.).

Why Join Us:

1. A supportive and inclusive work environment where your contributions are valued.
2. Opportunities to grow within the team and advance your career in hospitality.
3. A chance to work in a positive and fun environment that prioritizes exceptional guest experiences.

Next Steps: If this sounds like the perfect role for you, we’d love to hear from you! Apply today and join us in creating unforgettable experiences for our guests.

At Nexus Brewery, we are committed to fostering diversity, inclusion, and equal opportunities for all applicants and team members.