Host - Part Time

InterContinental Hotels Group; San Diego (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

InterContinental Hotels Group is seeking a friendly restaurant host/hostess in San Diego to welcome guests, seat them, and manage payments at the end of meals. The role supports smooth service flow and coordination with servers to ensure guest satisfaction.

Candidates should have basic reading, writing and math skills, plus at least 6 months of cash handling or food service experience. Alcohol/food safety certifications may be required by local regulations and will be supported by the employer.

Qualifications

• Basic reading, writing and math skills.
• 6 months cash handling experience or food service experience.
• Alcohol awareness certification and/or food service permit or health/food handler card as required by local or state government agency.

Responsibilities

• Greet guests promptly and courteously; seat guests and balance workload among servers.
• Receive payments and process transactions; balance cash drawer at close and document voids.

Skills

Guest service

Communication

Teamwork

Cash handling

Basic math

Job description

JOB OVERVIEW:

Welcome guests to restaurant, seat them, and accept payment when they are done.

DUTIES AND RESPONSIBILITIES:

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.Maintain accurate waiting list as needed.Alert guests when table is available.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
• May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
• May be asked to handle guest complaints and special requests.
• May assist with other duties as assigned.

Qualifications and Requirements:

Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
• Handling food objects, products and utensils
• Using a keyboard
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit, quantities, and variances.
• May be required to work nights, weekends, and/or holidays.