Host or Hostess — Flexible Hours & Growth Opportunities

PF Changs China Bistro; Grand Rapids (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

P.F. Chang’s in Grand Rapids is seeking a Host/Hostess to ensure a seamless guest experience and manage seating flow. Welcome guests, provide accurate wait times, and assist with questions to create a positive first and last impression.

The Host role emphasizes courteous service, adherence to safety standards, efficient seating, and readiness to learn curbside and takeout processes. Immediate openings for full-time or part-time positions.

Qualifications

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Excellent customer service

Effective communication

Multi-tasking

Teamwork

Job description

P.F. Chang’s in Grand Rapids is seeking a Host/Hostess to ensure a seamless guest experience and manage seating flow. Welcome guests, provide accurate wait times, and assist with questions to create a positive first and last impression.

The Host role emphasizes courteous service, adherence to safety standards, efficient seating, and readiness to learn curbside and takeout processes. Immediate openings for full-time or part-time positions.