Host- Ocean House

The Breakers Palm Beach; Palm Beach (FL); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

The Breakers Palm Beach is seeking a friendly Host/Hostess to welcome guests, manage the seating rotation and greet every guest with energy and courtesy. You will diplomatically handle the waitlist and special requests while communicating clearly with servers and the kitchen team.

In this on-site role, you will stay updated on current menu offerings and promotions, use guests' names accurately, and process cash and card transactions with care. Weekend and holiday shifts are required.

Competenze

• Customer service skills required; friendly and outgoing.
• High School diploma or equivalent preferred.
• Ability to work in a fast-paced environment and multitask.
• Maintains positive attitude under stress.
• Strong communication and interpersonal skills.
• Ability to handle cash and credit card transactions accurately.
• Must be able and willing to work weekends and holidays.

Mansioni

• Greet guests in a friendly and timely manner.
• Seat guests in a timely manner.
• Maintain knowledge of current menu offerings and specials.
• Handle waitlist and special requests with a positive attitude.
• Offer guests all available seating options.
• Stay aware of floor plan information and seating rotation.
• Accurately use guests' names and information.
• Communicate effectively with servers and kitchen staff.
• Handle cash and credit card transactions accurately.

Conoscenze

Customer service

Friendly demeanor

Multitasking

Communication

Interpersonal skills

Cash handling

Formazione

High School diploma

Descrizione del lavoro

Job Summary:

The Host/Hostess is the first and last impression ambassador of the restaurant. They greet each guest with energy, enthusiasm and a friendly demeanor and provide a warm welcome and fond farewell. The Host/Hostess diplomatically handles the waitlist and special requests with a positive attitude and offers guests all available options. They stay abreast of floor plan information and seating rotation, and accurately use guests' names and information.

Responsibilities:

• Greet guests in a friendly and timely manner


• Seat guests in a timely manner


• Maintain knowledge of current menu offerings, specials, and promotions


• Handle waitlist and special requests with a positive attitude


• Offer guests all available seating options


• Stay abreast of floor plan information and seating rotation


• Accurately use guests' names and information


• Communicate effectively with the servers and kitchen staff


• Handle cash and credit card transactions accurately

Qualifications:

• Must have excellent customer service skills, be friendly and outgoing


• High School diploma or equivalent preferred


• Ability to work in a fast-paced environment, multitask, and work effectively under pressure


• Ability to maintain a positive attitude even when under stress


• Good communication and interpersonal skills


• Ability to handle cash and credit card transactions accurately


• Must be able and willing to work weekends and holidays