Host - Naches 2027

Advenco Forests; Naches (WA); Presencial; USD 20.000 - 29.000; Jornada completa

Descripción de la vacante

Advenco Forests in Naches, WA is seeking a Host for seasonal, hourly work in our Naches District. The Host supports guest experiences, handles gate/check-in, and assists with campground operations and retail tasks as needed.

Typical shifts include evenings and weekends; you must be at least 18 with a valid driver’s license. The role emphasizes customer service, safety, and cleanliness across campground facilities and services.

Formación

• Strong customer service and excellent verbal and written communication skills.
• Ability to de-escalate challenging situations.
• Basic recordkeeping and money handling experience; strong math aptitude.
• Able to work with minimal supervision and in a fast-paced environment.
• Flexible schedule including evenings, weekends, and holidays; early mornings and on-call shifts.
• Ability to lift 20 pounds frequently and 25+ pounds occasionally.
• Able to move safely over rough terrain and in extreme weather.
• Must have a valid driver's license and reliable transportation; bondable.
• Familiar with company policies and boating rules where applicable.

Responsabilidades

• Provides courteous, helpful customer service, educates the public on recreation area rules and regulations; promotes programs.
• Registers campers, collects fees, and sells retail items; handles reservations.
• Operates a cash register and processes cash, credit, and debit transactions; records revenues and logs.
• Verifies payment and permits; issues tickets and maintains information boards.
• Performs evening compliance rounds to ensure visitors follow rules and safety.
• Cleans restrooms, stocks supplies, and follows recycling guidelines.
• Rakes and grooms sites; maintains trails and rental cabins.
• Turns over rental cabins and responds to spills and broken glass.
• Monitors supplies and equipment; reports hazards and damages.
• Handles emergencies and follows safety policies; may assist with activities.
• May perform retail duties including POS operations.
• All other related duties as needed.

Conocimientos

Customer service

Communication

De-escalation

Money handling

Math aptitude

Teamwork

Descripción del empleo

Join Us at theAdvencoNaches District!

Our 2027 seasonal positions offer the chance to work in the beautiful forests and mountain landscapes of the Naches area in Washington. From rivers and canyons to high alpine views, this district provides an excellent environment for those who enjoy outdoor work and supporting visitor experiences.

Title

Host

Reports To

General Manager or District Manager

Department

Operations

FLSA

Seasonal, variable hour, non-exempt

Pay

$17.75/hour

SUMMARY

The Host provides a quality recreational experience for visitors within areas operated by the Company. The position is frequently filled by two people but may be an individual role in certain locations. The Host handles nearly all operational tasks in an assigned campground or area, including gate and check-in operations, parking compliance, housekeeping, custodial care, customer service, and possible retail work.

RESPONSIBILITIES

• Provides courteous, helpful customer service, educates the public on recreation area rules and regulations, and stays familiar with local points of interest and facilities; knows rates, hours, and special events; promotes Company and partner programs; notifies the supervisor of guest dissatisfaction.
• Registers campers, collects fees, and sells retail items such as firewood, ice, and concession goods; checks in reservations and day-use visitors, answers phones, and helps guests make reservations.
• Operates a cash register and processes cash, credit, and debit transactions; records revenues and fee data using Company-approved forms and keeps logs, receipts, and visitor-use data.
• Verifies payment and permits, issues tickets for non-payment, keeps fee and information boards accurate, and helps control parking, boat ramp, and picnic areas.
• Performs evening compliance rounds to ensure visitors follow rules and regulations; inspects launch ramps and campgrounds for cleanliness and safety.
• Clean vault toilets/bathrooms as part of their duties.
• Cleans, sanitizes, and stocks restrooms; empties trash and replaces liners; cleans roadways, trails, campsites, picnic tables, fire rings, and grills; also cleans showers, chem-toilets, laundry, and office facilities on the approved schedule and follows Company recycling guidelines.
• Rakes and grooms sites and public areas with weed eaters, mowers, and leaf blowers; removes litter and micro-trash; maintains trails, outposts, and rental cabins.
• Turns over rental cabins (changing linens and towels, restocking, vacuuming, dusting), handles laundry, and responds to spills and broken glass.
• Monitors janitorial supplies and equipment and cleans and stores equipment at the end of each shift.
• Reports unsafe or hazardous conditions as discovered; reports property damage and maintenance issues to the supervisor; logs and returns lost and found and guest property.
• Handles emergencies, including directing emergency vehicles; follows safety, security, and privacy policies and uses chemicals and tools safely.
• May assist with activity programs and plan shifts.
• May be assigned retail duties, including operating a point-of-sale system, stocking merchandise, and assisting customers with purchases.
• All other related duties as needed.

REQUIREMENTS

• Strong customer service and excellent verbal and written communication skills; enjoys extensive public contact; courteous, helpful attitude.
• Ability to de-escalate challenging situations with co-workers or guests.
• Basic recordkeeping and money handling experience; strong math aptitude.
• Able to work with minimal supervision, learn quickly, and follow instructions accurately; works independently and as part of a team in a fast-paced environment.
• Flexible schedule, including regular evenings, weekends, and holidays; early mornings, peak periods, and on-call shifts as needed.
• Basic manual labor abilities, including willingness to clean and sanitize with chemicals and clean debris/ash from fire pits; able to lift 20 pounds frequently and 25+ pounds occasionally.
• Able to move safely over rough terrain and work in extreme weather; able to stand in place or move about for long periods.
• Maintains the cleanliness and general condition of assigned vehicles and equipment.
• Able to tow own RV (where applicable) in and out of campgrounds in emergencies.
• At least 18 years old (21 to drive), with reliable transportation; bondable. Must possess a valid driver's license, be insurable through the Company's motor vehicle carrier, and maintain an acceptable driving record throughout employment.
• Familiar with Company and partner agency policies; boating rules and lake geography where applicable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.