Host - Morning Shift

BENCHMARK; Cincinnati (OH); On-site; USD 21,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality's Lytle Park Hotel, Autograph Collection in Cincinnati is seeking a friendly Host to join our restaurant team. You will greet guests, set the tone for their visit, and support the service staff to deliver memorable hospitality.

Ideal candidates bring an engaging personality, excellent communication skills, and the ability to work under pressure in a fast-paced environment. Compensation ranges from $15.00 to $18.00 per hour, with equal opportunity employment.

Qualifications

• Greeting guests on arrival and welcoming them to the restaurant.
• Monitoring dining sections and ensuring timely seating.
• Estimating wait times and managing guest wait list.
• Answering phones, handling reservations, and seating large parties.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Monitor open dining sections for empty and cleaned tables.
• Estimate wait times and manage waitlist.
• Ensure guest needs are met while they are waiting.
• Answer the telephone, book reservations, and move tables for large parties.

Skills

Engaging personality

Excellent communication

Work under pressure

Guest service orientation

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Are you a born performer? Are you an “Expert” in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you!What you will have an opportunity to do:We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:Greet guests as they arrive or move about the restaurant areaMonitoring the open dining sections of the restaurant for empty and cleaned tablesEstimating wait times for guests and monitoring the guest waiting listEnsuring that the needs of the guests are met while they are waiting.Answering the telephone, booking reservations and moving tables together to accommodate large parties.#IND200 #ZR80What are we looking for?Someone with an engaging and welcoming personalitySomeone who can work under pressure in a fast-paced environmentSomeone with a passion for creating an exceptional experience for all guestsSomeone with excellent communication skillsCompensation:$15.00-$18.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.