Host - Miller Tavern & Beer Garden

Live! Hospitality & Entertainment; Arlington (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A dynamic dining venue in Arlington, Texas, is seeking a Host to enhance guest experiences. The ideal candidate will have at least one year of experience in customer service or hosting, strong communication skills, and the ability to work flexible hours, including nights and weekends. Responsibilities include greeting guests, managing reservations, and coordinating seating arrangements. Join our team and contribute to creating memorable dining experiences with a focus on customer satisfaction.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Demonstrated ability to interact effectively with guests and staff.
• Basic reading and writing skills required for reservations and assignments.

Responsibilities

• Answer phones and take reservations.
• Welcome and farewell guests to enhance their experience.
• Coordinate seating arrangements for fast service.

Skills

Customer service experience

Fluent English

Communication skills

Basic mathematical skills

Job description

Miller Tavern & Beer Garden offers an unparalleled beer and dining experience for sports fans and visitors to Texas Live!. Guests can enjoy elevated gastro‑pub fare with a twist, presented with the opportunity to pair with world‑class beers. Featured menu items include Cherry‑Glazed Bourbon Bacon, Pimento Cheese Red Potato Skins and Miller’s Fried Chicken with Bacon and Jalapeno Corn Fritters. The venue also features lighter options including Tavern Bowls – perfectly grilled chicken or salmon over citrus‑infused quinoa, brown rice, wheat berries, fresh roasted season vegetables and balsamic drizzle.

Host Responsibilities

• Answers the phones and takes messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Physical and Miscellaneous Requirements

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.