Host / Hostess — Warm, Fast-Paced Hospitality Pro

Eggs Up Grill | Fortified EUG Laurens, LLC; Laurens (SC); On-site; USD 18,000 - 25,000; Full time

Job summary

Eggs Up Grill in Laurens, SC is seeking a friendly Host/Hostess to greet guests, manage seating, and set the tone for a memorable visit. You will be the face guests see first and last, welcoming them with a smile and guiding them to tables in a fast-paced, guest-obsessed environment.

This role requires English communication, basic computer skills, and the ability to multi-task during busy periods. Weekend and holiday availability is required, excluding Thanksgiving and Christmas.

Qualifications

• Ability to communicate (speak, read, and write) in English
• Basic computer skills
• Ability to work in a high-volume, fast-paced environment
• Availability requires regular and ongoing WEEKEND & HOLIDAYS, except Thanksgiving & Christmas Day
• Extra friendly demeanor
• Spirit of hospitality
• Ability to multi-task efficiently and focus on multiple responsibilities
• Capable to fulfill guest requests, complaints, and remain calm during busy times and large sudden flows of guest traffic

Responsibilities

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience
• Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
• Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated
• Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction
• Growth opportunities

Job description

Eggs Up Grill in Laurens, SC is seeking a friendly Host/Hostess to greet guests, manage seating, and set the tone for a memorable visit. You will be the face guests see first and last, welcoming them with a smile and guiding them to tables in a fast-paced, guest-obsessed environment.

This role requires English communication, basic computer skills, and the ability to multi-task during busy periods. Weekend and holiday availability is required, excluding Thanksgiving and Christmas.