Host- Honeybelle

PGA National Resort (Salamander Palm Beach Employer); Florida; On-site; USD 24,000 - 36,000; Full time

Job summary

PGA National Resort in Palm Beach Gardens, FL is seeking a Host - Honeybelle to provide a positive guest experience from arrival to departure. You will seat guests, manage the seating chart, monitor dining flow, and assist with reservations and opening/closing duties.

The role requires Florida Food Handlers and Alcohol compliance, flexible weekends/holidays, and strong telephone etiquette. You will work with a team to maintain service standards and support co-workers as needed.

Qualifications

• Must be able to work a flexible shift, weekends, holidays.
• Florida Food Handlers and Alcohol compliance certifications required.
• Excellent telephone etiquette and interpersonal skills.

Responsibilities

• Provide a positive experience to guests from arrival to departure.
• Seat guests and manage the seating chart; monitor dining flow.
• Assist with reservations book and any other administrative duties.
• Perform opening and closing duties as needed.
• Respond to guest inquiries and requests in a timely, friendly manner.
• Assist others with side work and team duties.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Host- Honeybelle

Full Time Palm Beach Gardens, FL, US

11 days ago Requisition ID: 1628

The Host - Honeybelle at PGA National Resort responsibilities:

• Provide a positive experience to the guests of the restaurant upon their arrival and departure.
• Seat guests and manage the seating chart
• Monitor restaurant activity to determine seating and dining flow
• Ensure knowledge of menu
• Service stocking needs, tabletop maintenance and follow up for accuracy
• Assist others with side work including, but not limited to, cleaning, folding silverware, etc.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner
• Perform opening and closing duties, as needed
• Assist with the reservation book and any other administrative duties
• Perform all other duties as assigned

QUALIFICATION REQUIREMENTS:

• Must be able to work a flexible shift, weekends, holidays
• Must have Florida Food Handlers and Alcohol compliance certifications
• Excellent telephone etiquette and interpersonal skills required.

OTHER SKILLS AND ABILITIES:

• Ability to effectively communicate and work well with fellow employees
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
• Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
• Standing, bending, walking, lift/push 25-50lbs

CUSTOMER SATISFACTION:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PGA National staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PGA National associate is a guest relations ambassador, every working minute of every day.

WORK HABITS:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.