Host - Herbsaint

linkrestaurantgroup; New Orleans (LA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid sick days

In-house dining discounts

Career progression and professional发展

Job summary

Link Restaurant Group is hiring a professional host/hostess in New Orleans to be the welcoming face of Herbsaint and other venues. You will greet guests, manage reservations, and maintain the front door area with a friendly, organized approach.

The role requires at least 1 year of hosting or restaurant experience in a busy setting, strong communication, and a collaborative attitude. Competitive wages, health insurance, and dining discounts are offered.

Qualifications

• Minimum 1 year of host and/or restaurant experience in a high-volume environment
• Ability to work in an organized and professional manner
• Stand/walk for long periods and manage busy front-of-house
• Strong communication and hospitality skills

Responsibilities

• Greet guests entering the restaurant by name if possible and thank guests leaving
• Maintain cleanliness and organization at the host stand and front door
• Answer phone and take reservations
• Seat guests quickly and according to standards
• Communicate delays or waits clearly to guests
• Ensure menus and wine lists are clean and presentable
• Provide menus and a welcoming farewell to guests
• Note special requests and party details for the server/manager
• Engage management for guest issues or complaints
• Prepare guest routing and assist with seating flow
• Keep bathrooms clean and stocked as needed
• Adhere to grooming and dress code standards

Skills

Host experience

Communication

Professionalism

Hospitality

Teamwork

Job description

Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuos growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the regions unique flavors, which helped define their guiding philosophy to produce honest, simple food.

We offer competitive wages, health insurance (medical, dental and vision), 401k with company match, paid sick days, in-house dining discounts, career progression and professional development.

Are you the consummate host or hostess? Our hosts are one of the most important positions as they are the first and last faces our guests see. We are looking for warm, engaging and professional people to join our Herbsaint team!

Responsibilities:

• Greet all guests entering the restaurant (by name if possible) and thank all guests leaving the restaurant

• Maintain cleanliness and organization at the host stand and front door area

• Answers phone, takes reservations

• Performs any mailing, posting, filing or other projects given by the Manager on duty as time permits

• Maintain an organized floor by quickly and efficiently seating guests according to company standards

• Clearly and politely communicate with guests when delays and/or waits occur

• Ensures that all menus (including dessert menus) wine lists are clean, in good shape and presentable to the guest

• Presents menus and gives a quality assurance: “Enjoy your dinner!”

• Provides reservation counts and informs Manager on duty of special requests, expected XXP’s, large parties, private events, etc.

• Engage management for any guest issue or complaint

• Informs server and Manager of special requests, celebration of birthdays, anniversaries, known allergies, etc., as soon as a party is seated

• Directs guests at a comfortable pace for them to their table

• Checks the bathrooms regularly for cleanliness, restocks paper goods and empties trash cans when needed.

• Adhere to grooming and dress code standards

Skills and Requirements

• Minimum 1 year of host and/or restaurant experience in a high-volume environment

• Ability to work in an organized and professional manner

• Able to work in a standing/walking position for long periods of time

• Ability to demonstrate quick thinking and adaptability in a constantly changing environment

• Excellent communication and interpersonal skills

• Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude

• Receptive to constructive criticism and performance feedback

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Type : Full Time

Compensation Type : Hourly