Host - Great Basin Carson

Local Food Group; Carson City (NV); On-site; USD 18,000 - 25,000; Full time

Job summary

Local Food Group is seeking a friendly Host at Great Basin Brewing Company Carson City to welcome guests, seat them, and help ensure an exceptional dining experience. You will greet guests warmly and coordinate seating while communicating clearly with servers and managers.

The ideal candidate is customer-focused, organized, and comfortable handling reservations, phone inquiries, and POS payments in a fast-paced environment. Previous hosting or serving experience is preferred.

Qualifications

• Previous restaurant hosting or serving experience preferred.
• Knowledgeable about restaurant menu and operations (hours, promotions, special events, parking, etc.).
• Ability to articulate clear greetings and farewells to guests and communicate requests to staff.

Responsibilities

• Greet guests and seat them at tables or in waiting areas, engaging to start the guest experience.
• Provide menus and water service to guests.
• Assign guests to tables suitable for their needs and balance server workload.
• Inform guests of current promotions and handoff to service staff.
• Manage guest flow into dining and bar areas and provide accurate wait times.
• Communicate special requests to managers, chefs, and servers.
• Answer phone calls and take reservations.
• Operate POS to process payments for food and beverages, including to-go and pickup orders.

Skills

Friendly personality

Customer focus

Good communication

Organized

Telephone etiquette

Tools

POS system

Job description

Host

Job Details

Job Location: Great Basin Brewing Company Carson City – Carson City, NV 89701

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

The Host is the guests’ first impression of Local Food Group when arriving at the restaurant. The host must convey our commitment to outstanding hospitality. Upon arrival, the guest must receive a warm and sincere welcome, and at departure, a heartfelt thank you and invitation to return. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills.

Responsibilities

• Greet guests and seat them at tables or in waiting areas while engaging with them to ensure the best possible beginning to their experience.
• Provide guests with menus and water service.
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate.
• Communicate any special requests to managers, chefs, and servers.
• Answer phone calls, answer any guest questions, and take reservations.
• Operate POS to accept payments for food and beverages, including to-go and pick-up orders.

Qualifications

• Previous restaurant hosting or serving experience preferred.
• Friendly and customer-focused personality.
• Knowledgeable about restaurant menu and operations (hours, promotions, special events, parking accommodations, website, phone number, etc.).
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone.
• Must be able to carry trays or supplies (10-30 lbs.).