Host (Full Time - AM Shift) - (Fork Lore) Hilton Asheville Biltmore Park

Biltmore Farms; Asheville (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

401K with match

Paid time off

Parental leave

Hilton discounts

YMCA membership discount

Job summary

Biltmore Farms is seeking a Fork Lore Host in Asheville, NC to greet guests, seat them warmly, and ensure a positive dining experience. The role emphasizes professional conduct, teamwork, and proactive guest assistance. Prior hospitality experience is valued, with morning shifts Sunday through Thursday required.

Eligible candidates enjoy a starting wage of $15.00/hour with tips potential, comprehensive benefits, and opportunities for growth through our wellness, retirement, and learning programs.

Qualifications

• Good communication and interpersonal skills; ability to work in a fast-paced environment.
• Ability to greet guests, assist with seating, and provide a welcoming experience.
• Flexible and willing to work as needed, including morning shifts.

Responsibilities

• Greet guests and assist with seating in a warm, welcoming manner.
• Maintain professionalism and teamwork per service standards.
• Create a positive guest experience and anticipate guest needs.
• Be available for AM shift Sunday through Thursday.
• Perform duties as directed by Restaurant Management.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Hotel experience preferred (1 year)

Job description

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality!

Why join our team at Fork Lore?

• $15.00/hour starting pay, with opportunities for tips
• Outstanding medical, dental, and vision benefits coverage
• Fun wellness program with annual bonus of up to $600
• 401K retirement plan with employer matching program
• Opportunities to earn e-tips directly from guests and clients
• Paid time off and paid holidays
• Parental leave with up to 6 weeks available for birth, adoption, and fostering
• Incredible employee learning and growth opportunities
• Exciting employee events and activities
• Hilton brand hotel discounts for you, your family, and your friends
• YMCA membership monthly discount

As a Fork Lore Host, you will

• Maintain the highest degree of professionalism and teamwork as per standards of service.
• Create a warm, inviting atmosphere when interacting with guests and assist in ensuring that the guest has a positive experience.
• Greet guests as they arrive in a positive, friendly manner assisting them with seating at tables and making them feel welcome.
• Actively look for ways to assist the guest.
• Complete all duties and procedures as put forth by our Restaurant Management Team
• Have a "can-do", pleasant and upbeat attitude while providing exceptional service to our guests.
• Be proactive and anticipate guest needs and resolve issues quickly.
• Must be available for AM shift Sunday through Thursday.

Essential Elements

The skills of a Restaurant Host are as diverse as our customers. Many of our guest celebrations and vacations align with weekends and holidays, so our Restaurant Hosts must be ready to thrive during these times. Good communication and working knowledge of the food and beverage industry are must-haves.

Education & Experience

High school diploma or equivalent. At least two years of experience in the Food Service Industry is a plus. At least one year in a hotel setting is preferred. Have good communication and interpersonal skills; be flexible and willing to work wherever needed.

Physical Requirements

Must be able to lift and carry at least 25 lbs. Must be able to stand for prolonged periods of time and be able to walk, stoop, and bend frequently.

Post Offer / Pre-Employment

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

NOTICE

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.

AVISO

La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos.