Host- Foundation Room- HOB Dallas

Livenation; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous vacation

Healthcare benefits

Access to free live events

Tuition reimbursement

Paid caregiver leave

Job summary

A leading live entertainment company is seeking a Host/Hostess in Dallas, TX to greet guests and ensure an exceptional dining experience. The ideal candidate will have customer service and organizational skills, be able to manage guest flow efficiently, and possess verbal communication abilities. The role requires a high school diploma and experience in restaurant operations is preferred. Benefits include generous vacation, healthcare, and access to free live events.

Qualifications

• Responsible Alcohol Awareness Training Certification or equivalent is required.
• Must have working knowledge of restaurant operations and seating procedures.
• Ability to handle multiple tasks effectively in a fast-paced environment.

Responsibilities

• Greet guests promptly and courteously and control guest flow.
• Direct guests to tables and provide information about menu items and events.
• Maintain cleanliness and organization of the host area.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Verbal communication

Problem-solving

Education

High School Diploma

Tools

Point of Sales knowledge (MICROS)

Job description

Job Summary:Job DescriptionLive Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: , Live Nation Concerts, Artist Nation and Live Nation Network. is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit .HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!**The Role:*** Meet, greet and seat all guests with a positive, friendly, helpful attitude and is a general source of information to all guests entering the house **Responsibilities:** **Guest Relations*** Greet all guests promptly and courteously in a professional manner* Control the flow of guests coming into the restaurant and those who are waiting for a table* Hospitality zone* Obtain guests' name, number in party, physical description (units that use the pager system), arrival times and any needs for children when applicable* Anticipate and respond to guest needs (guest satisfaction)* Direct guest to appropriate location to wait when on a wait* Estimate and quote accurate wait times for tables* Lead guests to tables, place menu on table for guest, wait for guests to be seated before leaving the table* Marketing current and future shows, menu items, and retail by placing all marketing literature on dining tables* Properly answer guest questions regarding the menu, music hall, and artists appearing at the House* Foundation access list, industry access, and dinner reservation sheets for that evening and passes if needed.* Pick up guest lists for any special events.* Handle concert tickets and signature sheet.* Obtain Production sheet for current night* Obtain current member and spouse lists.* Check foundation membership card and photo ID* Adherent to HOB dress code policy of the foundation lounge* Hand out wrist band and /or opera box passes* Thank each guest for visiting the House, and invite him or her to return in a friendly and sincere manner* Knowledge of House of Blues related art, music, and history* Adhere to the HOB Hospitality Zone **Communicate with other support departments*** Communicate to door host, kitchen and Foundation Room Managers, to ensure proper flow* Communicate to kitchen when large parties and special event parties have been seated. **Atmosphere (Maintenance/Cleaning)*** Keep host area clean and organized throughout the shift (shift mechanics).* Keep floor in host area free of spills, food, trash or other obstacles* Polish and clean all entry door windows throughout the shift* Maintain proper par levels for kid menus, crayons, fliers, matches, toothpicks and calendars at host stand* Maintain line of sight/atmosphere control by circulating through work area throughout shift* Maintain House of Blues safety and sanitation standards **Assist Other Departments as Needed*** Assist other employees and departments as needed (teamwork)* Adherence to standard operating procedures* Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift **IN ADDITION TO THE PERFORMANCE OF ESSENTIAL JOB FUNCTIONS THE HOST/ESS WILL BE EVALUATED ON THE FOLLOWING:*** Appearance* Punctuality/Attendance* Attitude/Teamwork* Opening and Closing duties* Job Skills/Knowledge/Productivity* Adherence to Policy* Sanitation and Safety* Guest Satisfaction* Communications **Qualifications:** ***Required:**** *(State or County Licensee or Certification Requirement*)/ Responsible Alcohol Awareness Training Certification or Equivalent* High School Diploma Music Mall and Retail operations* Working knowledge of restaurant operations, seating procedures, guest relations, problem solving* Entry Knowledge of* Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills* Ability to seat guests in a high volume restaurant at a pace that maximizes efficiency of service and performance of overall operations* Flexible Hours ***Preferred:**** Point of Sales knowledge, preferably MICROS* Previous experience handling VIP customers* Previous Customer Service/Host experience* Skills in interpersonal communication and teamwork **Physical Demands/Working Environment:*** Working environment is fast-paced* Position requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniquesLive Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.*Recognized for seven years as a Great Place to Work(R) and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.*