Host- Flagler Steakhouse

The Breakers Palm Beach; Florida; On-site; USD 27,000 - 36,000; Full time

Job summary

The Breakers Palm Beach invites an energetic Host/Hostess to be the first and last impression of our dining room. You will greet guests warmly, seat them promptly, and diplomatically manage the waitlist while accommodating special requests.

Maintain up-to-date knowledge of menu offerings, specials, and promotions, use guests' names accurately, and communicate effectively with servers and kitchen staff. This role requires cash and card handling accuracy and availability on weekends and holidays.

Qualifications

• Excellent customer service and a friendly, outgoing demeanor.
• Ability to multitask in a fast-paced environment and stay positive under pressure.
• Strong communication and interpersonal skills.
• Experience handling cash and card transactions accurately.
• Willing to work weekends and holidays.

Responsibilities

• Greet guests in a friendly and timely manner
• Seat guests in a timely manner
• Maintain knowledge of current menu offerings, specials, and promotions
• Handle waitlist and special requests with a positive attitude
• Offer guests all available seating options
• Stay abreast of floor plan information and seating rotation
• Accurately use guests' names and information
• Communicate effectively with the servers and kitchen staff
• Handle cash and credit card transactions accurately

Skills

Excellent customer service

Friendly and outgoing

Communication skills

Interpersonal skills

Cash handling

Education

High School diploma or equivalent

Job description

Job Summary

The Host/Hostess is the first and last impression ambassador of the restaurant. They greet each guest with energy, enthusiasm and a friendly demeanor and provide a warm welcome and fond farewell. The Host/Hostess diplomatically handles the waitlist and special requests with a positive attitude and offers guests all available options. They stay abreast of floor plan information and seating rotation, and accurately use guests' names and information.

Responsibilities

• Greet guests in a friendly and timely manner
• Seat guests in a timely manner
• Maintain knowledge of current menu offerings, specials, and promotions
• Handle waitlist and special requests with a positive attitude
• Offer guests all available seating options
• Stay abreast of floor plan information and seating rotation
• Accurately use guests' names and information
• Communicate effectively with the servers and kitchen staff
• Handle cash and credit card transactions accurately

Qualifications

• Must have excellent customer service skills, be friendly and outgoing
• High School diploma or equivalent preferred
• Ability to work in a fast-paced environment, multitask, and work effectively under pressure
• Ability to maintain a positive attitude even when under stress
• Good communication and interpersonal skills
• Ability to handle cash and credit card transactions accurately
• Must be able and willing to work weekends and holidays