Host(ess) - The Circular (AM)

Hersheypark; Hershey (PA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

FREE admission and parking to Hershey-

discounts on food & shopping

more as soon as you receive your EMPID

Job summary

The Hotel Hershey is seeking a friendly hostess to greet guests, seat them on arrival, and coordinate reservations in a courteous, professional manner. You will manage seating requests, respond to inquiries efficiently, and support a refined dining experience in a luxury resort setting perched above Hershey, PA.

Benefits include free admission and parking to Hersheypark, discounts on food and shopping, and additional perks as you receive your Employee ID.

Qualifications

• Must be at least 16 years old.
• Ability to operate POS computer and calculator.
• Strong guest relations and communication skills.
• Excellent mathematical and cash-handling abilities.

Responsibilities

• Greet guests and seat them per requests and server rotation.
• Handle opening/closing procedures including cash control.
• Coordinate reservations and seating charts.
• Answer telephones.
• Oversee service, safety and sanitation; respond to guest questions.
• Perform other duties as assigned.

Skills

POS operation

Cash handling

Guest relations

Communication

Problem solving

Organizational skills

Tools

POS system

Job description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position will greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous, and professional manner.

Benefits

• FREE admission and parking to Hersheypark
• discounts on food & shopping
• more as soon as you receive your Employee ID

Job Duties

• Greeting guests upon arrival in the restaurant and seating guests in accordance with their requests and server rotation*
• Completing opening and closing procedures, including cash control and settlement of guest charges*
• Coordinating reservations and seating charts*
• Answering telephones*
• Overseeing service, safety, and sanitation to ensure quality. Responding to guests' questions, requests and concerns.*
• Perform other duties as assigned

Qualifications

• Must be at least 16 years of age or older.

Knowledge, Skills, and Abilities

• Ability to operate point-of-sale computer and calculator.
• Ability to perform mathematical calculations and handle cash.
• Proven employee/guest relations, communication, problem-solving, and organizational skills.
• Professional image representative of company image.

Job Demands

• Physical requirements include standing (up to 100% of shift), walking, bending, stooping, hearing, speaking and finger dexterity.
• The ability to communicate effectively.
• Ability to work a flexible eight-hour shift according to operational needs, including weekends and holidays.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.