ViziRecruiter,LLC. is looking for candidates in Pennsylvania to greet guests, manage reservations, and maintain communication with the team. This role involves handling guest complaints, keeping the work area clean, and ensuring efficient operations. All necessary training is provided, and applicants must be able to read, write, and speak English. RAMP certification is required for this position.
Qualifications
Must be able to obtain RAMP certification.
Ability to interpret safety rules and regulations.
Effective communication skills required.
Responsibilities
Greet guests warmly and maintain communication with servers.
Handle guest complaints effectively and courteously.
Ensure work area complies with health standards.
Skills
Ability to read, write and speak English
Basic computer knowledge
Problem-solving skills
Tools
POS System
Job description
Responsibilities
Greet guests with a warm verbal greeting and eye contact.
Maintain communication with servers and inform them when a table in their section has been seated.
Responsible for answering telephones and taking reservations if necessary.
Verify reservation, if required, before seating guests.
Advise guests of waiting time and recommend beverage outlets.
Responsible for seating guests according to established rotation procedure and explaining daily features.
Handle any guest complaints and resolve them quickly and courteously.
Keep work area neat and clean in accordance with all PA Department of Health standards.
Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.
We will provide any necessary training for this position.
Requirements
Any needed training is provided for this role.
Must have the ability to read, write, and speak English.
Must have the ability to read and interpret documents, such as safety rules.
Must have the ability to solve practical problems and deal with a variety of situations.
Basic computer knowledge; ability to operate a POS system.