Host(ess) - Sports Bar

ViziRecruiter,LLC.; Pennsylvania; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

PENN Entertainment is seeking enthusiastic individuals to join their team in Pennsylvania. You will greet guests, manage reservations, and ensure a pleasant dining experience while collaborating with diverse colleagues. Responsibilities include maintaining communication with servers, resolving guest issues, and ensuring cleanliness according to health standards. This role offers opportunities for career growth and various benefits, including wellness programs and paid time off.

Qualifications

• Ability to read, write, and speak English fluently.
• Ability to solve practical problems and adapt to various situations.
• Basic knowledge of computer systems and operation.

Responsibilities

• Greet guests and maintain communication with servers.
• Handle reservations and advise guests on waiting times.
• Resolve guest complaints quickly and courteously.

Skills

English proficiency

Problem-solving skills

Basic computer knowledge

Tools

POS system

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Greet guests with a warm verbal greeting and eye contact.
• Maintain communication with servers and inform them when a table in their section has been seated.
• Responsible for answering telephones and taking reservations if necessary.
• Verify reservation, if required, before seating guests.
• Advise guests of waiting time and recommend beverage outlets.
• Responsible for seating guests according to established rotation procedure and explaining daily features.
• Handle any guest complaints and resolve them quickly and courteously.
• Keep work area neat and clean in accordance with all PA Department of Health standards.
• Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.
• We will provide any necessary training for this position.

Requirements

• Must have the ability to read, write, and speak English.
• Must have the ability to read and interpret documents, such as safety rules.
• Must have the ability to solve practical problems and deal with a variety of situations.
• Basic computer knowledge; ability to operate a POS system.
• Must be able to obtain RAMP certification.