Host(ess)/Service Assistant

Dewey's Pizza; Edwardsville (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant dining environment where your role as a Service Assistant is pivotal in creating memorable experiences for guests. At this forward-thinking restaurant, you will be the first point of contact, welcoming guests with warmth and hospitality. Your responsibilities will include guiding them through the menu, taking orders, and ensuring their satisfaction throughout their visit. This position values urgency, teamwork, and a proactive attitude, making it an exciting opportunity for those who thrive in a fast-paced setting. If you are passionate about providing excellent service and enjoy working in a collaborative environment, this role is perfect for you.

Qualifications

• Strong customer service skills and a positive attitude are essential.
• Ability to work as part of a team and take initiative.

Responsibilities

• Welcome guests and guide them through the menu.
• Take food and drink orders and ensure accuracy.

Skills

Customer service

Menu knowledge

Teamwork

Initiative

Sanitation practices

Job description

Description

Responsibilities:

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy, and ensuring guest satisfaction throughout their visit.

How you make people feel:

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value:

1. Moves with urgency
2. Knows how to shift gears
3. Really knows the menu
4. Is a great teammate
5. Takes initiative
6. Has a great attitude
7. Asks what’s next
8. Anticipates the needs of our guests
9. Is “always” learning
10. Is accountable, doesn’t make excuses
11. Practices excellent sanitation and cleanliness