Host(ess)/Service Assistant

Dewey's Pizza; Ellisville (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a popular dining destination where your role as a Service Assistant is crucial in creating memorable experiences for guests. At this restaurant, you will be the warm welcome that sets the tone for an enjoyable meal, guiding patrons through the menu and ensuring their needs are met with urgency and care. Your positive attitude and ability to anticipate guest needs will contribute to a lively atmosphere that keeps customers coming back. If you are passionate about hospitality and eager to learn, this is the perfect opportunity to make a difference in a fun and dynamic environment.

Qualifications

• Strong customer service skills with a focus on guest satisfaction.
• Ability to work as part of a team and take initiative.

Responsibilities

• Welcome guests, take orders, and ensure guest satisfaction.
• Deliver food and drinks while maintaining order accuracy.

Skills

Customer Service

Menu Knowledge

Teamwork

Initiative

Sanitation Practices

Job description

Description

Responsibilities:

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.

How you make people feel:

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value:

• Moves with urgency
• Knows how to shift gears
• Really knows the menu
• Is a great teammate
• Takes initiative
• Has a great attitude
• Asks what’s next
• Anticipates the needs of our guests
• Is “always” learning
• Is accountable, doesn’t make excuses
• Practices excellent sanitation and cleanliness