Host(ess)/Cashier - Revelry

Hershey Entertainment & Resorts Company; Hershey (PA); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Free admission to Hersheypark

Free parking at Hersheypark

Discounts on food & shopping

Résumé du poste

Hershey Lodge is seeking a Part-Time Team Member to assist restaurant management in delivering exceptional guest service. Responsibilities include greeting and seating guests, handling transactions, coordinating reservations, and maintaining service quality in a fast-paced environment.

The role emphasizes strong communication, problem solving, and a professional company image, with physical requirements and flexible shift patterns including weekends and holidays.

Qualifications

• Must be at least 16 years old to apply.
• Prior restaurant service experience preferred.

Responsabilités

• Greet and seat guests according to requests and server rotation.
• Open and close procedures including cash handling and guest charges.
• Coordinate reservations and seating; oversee service, safety, and sanitation.
• Respond to guest questions and concerns; perform other duties as assigned.

Connaissances

Customer service

POS operation

Communication

Problem solving

Organization

Professional image

Cash handling

Outils

POS system

Description du poste

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

This position assists restaurant management in overseeing guest service and satisfaction at the Hershey Lodge.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Greet guests upon arrival in the restaurant and seat guests in accordance with their requests and server rotation*
• Complete opening and closing procedures, including cash control and settlement of guest charges*
• Coordinate reservations and seating charts, answer telephones; and oversee service, safety, and sanitation to ensure quality*
• Respond to guests' questions, requests, and concerns*
• Perform other duties as assigned

Qualifications

• Must be at least 16 years of age

Knowledge, Skills, And Abilities

• Previous restaurant service experience preferred.
• Ability to operate point-of-sale computer and calculator.
• Proven employee/guest relations, communication, problem solving, and organizational skills.
• Professional image representative of company image.
• Ability to perform mathematical calculations and handle cash.

Job Demands

• Physical requirements include standing (up to 100% of shift), walking, bending, stooping, hearing, speaking and finger dexterity.
• The ability to communicate effectively in a loud environment.
• Ability to work a flexible eight-hour shift, breakfast, lunch, or dinner including weekends and holidays.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.