Host(ess)

Hilton; Marco Island (FL); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Generous PTO

Free shift meals

Job summary

The Deck 560 at Hilton Marco Island Beach Resort & Spa is hiring a Host(ess). You will be the first point of contact for guests, warmly welcoming them, managing reservations, and guiding seating to ensure a smooth dining flow.

The ideal candidate will have a high school diploma, strong communication and interpersonal skills, hospitality experience, and familiarity with reservation systems. Weekend availability and an open schedule are essential for this full-time role.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Hospitality/customer service experience preferred.

Responsibilities

• Greet and welcome guests as they arrive, creating a friendly atmosphere.
• Manage reservations and seating to optimize table turnover and guest comfort.
• Provide guests with information on menu items, specials and policies.
• Coordinate with servers and kitchen staff to ensure timely service.
• Maintain cleanliness and organization of the host stand and dining area.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

Reservation systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Host(ess)

Food and Beverage Marco Island, FL, US

3 days ago Requisition ID: 1518

Salary: $15.00 Annually

About the Role:

We are currently seeking an enthusiastic candidate with positive energy and excitement to join our team here in paradise! This is a full-time position at The Deck 560. The ideal candidate must have open availability and weekend availability. Benefits include Medical/Dental/Vision insurance, generous PTO, free shift meals, and more.

As a Host(ess) at the Hilton Marco Island Beach Resort & Spa, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to warmly welcome guests, manage reservations, and ensure a smooth flow of seating in our restaurant. You will play a crucial role in creating a positive atmosphere, addressing guest inquiries, and providing information about menu offerings and specials. Additionally, you will collaborate with the restaurant team to maintain a clean and organized environment, ensuring that all guests feel valued and attended to. Ultimately, your efforts will contribute to the overall guest satisfaction and the reputation of our resort as a premier dining destination.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in the hospitality industry.
• Strong communication and interpersonal skills.

Preferred Qualifications:

• Experience in a host(ess) position or similar role in a restaurant setting.
• Familiarity with reservation management systems.
• Bilingual abilities are a plus.

Responsibilities:

• Greet and welcome guests as they arrive at the restaurant, ensuring a friendly and inviting atmosphere.
• Manage reservations and seating arrangements, optimizing table turnover while maintaining guest comfort.
• Provide guests with information about menu items, specials, and restaurant policies.
• Coordinate with servers and kitchen staff to ensure timely service and address any guest needs.
• Maintain cleanliness and organization of the host stand and dining area, ensuring a pleasant environment for guests.

Skills:

The required skills of strong communication and interpersonal abilities will be utilized daily as you interact with guests, ensuring they feel welcomed and valued. Your customer service experience will help you handle inquiries and resolve any issues that may arise, contributing to a seamless dining experience. Familiarity with reservation management will aid in efficiently managing guest flow and optimizing seating arrangements. Preferred skills, such as bilingual abilities, will enhance your ability to connect with a diverse clientele, making their experience even more enjoyable. Overall, your skills will be essential in fostering a positive atmosphere and maintaining the high standards of service expected at our resort.