Host - Dynamic Nightlife Concierge

Xfinity Live!; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Xfinity Live! in Kansas City is seeking a friendly Host to greet guests, manage reservations and coordinate seating in a fast-paced, Latin-inspired nightlife atmosphere.

You will answer phones, welcome guests, assist with seating charts, and help ensure a smooth dining experience while complying with venue standards. Fluency in English required; nights/weekends/holidays may be required.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Hosting

English fluency

Job description

Xfinity Live! in Kansas City is seeking a friendly Host to greet guests, manage reservations and coordinate seating in a fast-paced, Latin-inspired nightlife atmosphere.

You will answer phones, welcome guests, assist with seating charts, and help ensure a smooth dining experience while complying with venue standards. Fluency in English required; nights/weekends/holidays may be required.