Host Denny's Leominster

RREMC Restaurants, Llc; Leominster (MA); Presencial; USD 21 000 - 24 000; Tempo integral

Resumo da oferta

Denny's in Leominster is hiring a Host / To-Go Specialist. You will be the first and last point of contact for guests, handling seating, takeout support, and customer service to ensure a positive experience.

The job blends hosting with takeout duties to run smoothly and efficiently. Your responsibilities include welcoming guests, managing waitlists, preparing takeout orders, and assisting with questions while collaborating with servers and kitchen staff.

Qualificações

• Friendly, professional, and customer-service oriented.
• Strong communication and multitasking skills.
• Ability to stay organized in a fast-paced environment.
• Comfortable using POS systems and taking phone orders (training provided).
• Reliable, punctual, and team-focused.

Responsabilidades

• Welcome and seat guests with a warm, friendly attitude.
• Manage the waitlist, reservations, and guest flow efficiently.
• Prepare and package takeout orders accurately and promptly.
• Ensure all to-go items, utensils, and sauces are included.
• Handle phone calls and assist guests with questions or orders.
• Maintain a clean, organized host stand and pickup area.
• Communicate with servers, kitchen staff, and managers to ensure smooth service.

Conhecimentos

Customer-service orientation

Communication

Multitasking

Phone orders

Teamwork

Ferramentas

POS systems

Descrição da oferta de emprego

Denny's | 5153
38 Commercial Drive
Ste 107
Leominster, MA 01435, USA

• Pay or shift range: $15 USD to $17.74 USD
• The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

About the Role

As a Host / To-Go Specialist, you will be the first and last point of contact for our guests - whether they're dining in or picking up an order. This role combines hosting, takeout support, and customer service to ensure guests have a positive and seamless experience.

Key Responsibilities

• Welcome and seat guests with a warm, friendly attitude
• Manage the waitlist, reservations, and guest flow efficiently
• Prepare and package takeout orders accurately and promptly
• Ensure all to-go items, utensils, and sauces are included
• Handle phone calls and assist guests with questions or orders
• Maintain a clean, organized host stand and pickup area
• Communicate with servers, kitchen staff, and managers to ensure smooth service

Qualifications

• Friendly, professional, and customer-service oriented
• Strong communication and multitasking skills
• Ability to stay organized in a fast-paced environment
• Comfortable using POS systems and taking phone orders (training provided)
• Reliable, punctual, and team-focused
• Previous host, cashier, or customer service experience is a plus - but not required

What We Offer

• Competitive hourly pay + tip opportunities (if applicable)
• Opportunities for growth into server or leadership roles
• Employee meals or discounts (if offered)
• Supportive, team-oriented work environment

Schedule

• Day, evening, and weekend shifts available
• Consistent weekly hours

Preferred

Customer Service Skills

Novice

Hospitality Skills

Novice

Interpersonal Skills

Novice

Detail Oriented

Novice

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.