Guest Experience Host & To-Go Specialist

Rremc-Restaurants,-Llc,-DBA-Denny; Leominster (MA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee meals

Discounts

Growth opportunities

Job summary

Denny's in Leominster, MA is seeking a friendly Host / To-Go Specialist to welcome guests, seat them, and manage takeout orders with accuracy and a smile. This role blends front-of-house hospitality with to-go support and customer service to ensure a positive experience.

You'll handle the waitlist, phones, takeout packaging, and coordination with servers and kitchen staff, with training provided for POS systems. Flexible day/evening/weekend shifts offer growth into server or leadership roles.

Qualifications

• Friendly, professional, and customer-service oriented.
• Strong communication and multitasking skills.
• Ability to stay organized in a fast-paced environment.
• Comfortable using POS systems and taking phone orders (training provided).
• Reliable, punctual, and team-focused.
• Previous host, cashier, or customer service experience is a plus - but not required.

Responsibilities

• Welcome and seat guests with a warm, friendly attitude
• Manage the waitlist, reservations, and guest flow efficiently
• Prepare and package takeout orders accurately and promptly
• Ensure all to-go items, utensils, and sauces are included
• Handle phone calls and assist guests with questions or orders
• Maintain a clean, organized host stand and pickup area
• Communicate with servers, kitchen staff, and managers to ensure smooth service

Skills

Customer service

Communication

Multitasking

Tools

POS systems

Job description

Denny's in Leominster, MA is seeking a friendly Host / To-Go Specialist to welcome guests, seat them, and manage takeout orders with accuracy and a smile. This role blends front-of-house hospitality with to-go support and customer service to ensure a positive experience.

You'll handle the waitlist, phones, takeout packaging, and coordination with servers and kitchen staff, with training provided for POS systems. Flexible day/evening/weekend shifts offer growth into server or leadership roles.