Host - Chips 'N Ales - Riverwind Casino

Paycom; Norman (OK); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Now Offering Daily Pay!

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Teladoc for Part-Time Employees

Job summary

Traditions Hospitality Group in Norman, OK is seeking a part-time Host to warmly greet guests and seat them promptly, coordinating with servers and management for smooth seating transitions.

You will manage waitlists, handle reservations and phone inquiries, and maintain a polished host stand while upholding safety and sanitation standards in a bustling casino dining environment. A flexible schedule including evenings, weekends, and holidays is required.

Qualifications

• Must be at least 16 years old; some locations or positions may require employees to be 18 or older due to operational or regulatory requirements.
• Must be able to pass a background check.
• Must be able to obtain a Gaming License (if applicable).
• Flexible schedule, including evenings, weekends, and holidays.
• Previous experience in a customer service or hospitality role preferred but not required.

Responsibilities

• Greet guests warmly upon arrival and seat them in a timely manner, taking into account server sections and reservations.
• Manage the waitlist effectively, providing accurate wait times and regularly updating guests on their status.
• Answer phone calls and assist guests with reservations, inquiries, and special requests.
• Maintain cleanliness and organization of the host stand and lobby area.
• Coordinate with servers and management to ensure a seamless transition between seating and service.
• Assist in bussing and resetting tables as needed to support the flow of guests.
• Provide friendly and attentive service to guests throughout their dining experience.
• Adhere to all safety and sanitation guidelines to maintain a clean and safe environment.

Skills

Strong interpersonal skills

Excellent communication

Multitasking

Flexible schedule

Customer service experience

Job description

Job Details: Job Location: Chips N Ales Riverwind Casino - Norman, OK 73072, Position Type: Part Time, Education Level: None, Salary Range: $12.00 - $14.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Food & Beverage , Be the heartbeat of our hospitality team! We’re hiring Hosts at Traditions Hospitality Group where passion meets profession.

HOST

As a Host for Traditions Hospitality, you'll be the first point of contact for our guests, providing them with a warm welcome and ensuring a smooth dining experience. Your friendly demeanor, organizational skills, and attention to detail will set the tone for our guests' visit and contribute to the overall success of our establishment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Greet guests warmly upon arrival and seat them in a timely manner, taking into account server sections and reservations.
• Manage the waitlist effectively, providing accurate wait times and regularly updating guests on their status.
• Answer phone calls and assist guests with reservations, inquiries, and special requests.
• Maintain cleanliness and organization of the host stand and lobby area.
• Coordinate with servers and management to ensure a seamless transition between seating and service.
• Assist in bussing and resetting tables as needed to support the flow of guests.
• Provide friendly and attentive service to guests throughout their dining experience.
• Adhere to all safety and sanitation guidelines to maintain a clean and safe environment.

REQUIRED QUALIFICATIONS

• Must be at least 16 years old; some locations or positions may require employees to be 18 or older due to operational or regulatory requirements.
• Must be able to pass a background check.
• Must be able to obtain a Gaming License (if applicable).
• Flexible schedule, including evenings, weekends, and holidays.
• Previous experience in a customer service or hospitality role preferred but not required.
• Strong interpersonal and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Positive attitude and willingness to learn.
• Must maintain a presentable appearance and clean uniforms.

WORKING CONDITIONS AND PHYSICAL EFFORT

• Stand and work in a restaurant environment for extended periods.
• Moderate to high noise levels.
• Lift and carry up to 30 pounds.

What’s in it for you?

We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.

Employee Benefits

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

OUR MISSION

“Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time.”

EEO

Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.