Host / Busser - Bud's Restaurant & Bar

La Playa Hotel; Carmel-by-the-Sea (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

La Playa Hotel in Carmel-by-the-Sea seeks a dynamic front desk associate to be the heartbeat of Bud’s and the hotel’s guest experience. You will greet guests, manage reservations, and coordinate with team members to create memorable stays.

This role requires warmth, strong communication, and the ability to multitask across lobby, lounge, and events. Expect to deliver hospitality excellence with polished, proactive service, handling guest requests with care from check-in to check-out.

Qualifications

• Greet guests and assist with check-in/check-out.
• Manage reservations and seating where applicable.
• Coordinate with team to ensure smooth guest experiences.
• Maintain professional, friendly demeanor during high-traffic periods.
• Communicate effectively across departments to fulfill guest requests.

Responsibilities

• Welcome guests with warmth and professionalism.
• Handle reservations and guest inquiries promptly and accurately.
• Collaborate with food & beverage teams to ensure seamless service.
• Maintain lobby and front desk areas in a polished state.
• Support events and special requests with a calm, organized approach.

Skills

Guest services

Communication

Multitasking

Hospitality

Education

High school diploma or equivalent

Tools

Reservation systems (e.g., Opera)

Job description

Imagine stepping into a living, breathing story where each chapter unfolds with the pulse of the Pacific whispering in the background. At the iconic La Playa Hotel, nestled in the heart of Carmel-by-the-Sea, this isn’t just a job—it’s an entrance into an enchanted narrative where you are the orchestrator of first impressions.

You’ll be the heartbeat of Bud’s, a place where stories are not just told but vividly lived. Here, every greeting, every reservation, every detail you master becomes part of an unforgettable journey for those who step through our doors.

Your New Kingdom

From the cozy corners of our Lounge to the literary allure of the Library Room and the breathtaking views from the Pacific Terrace, your stage is set. Each shift brings new faces, each with their own tales, waiting for you to be the conductor of their unforgettable experience at Bud’s.

Play Your Part

• Showcase your radiant smile and finesse in welcoming the world.
• Elegantly manage the ebb and flow of our vibrant spaces.
• Artfully handle reservations, making each guest feel uniquely anticipated and valued.
• Seamlessly communicate with the team, turning each event into a mesmerizing encounter.
• Move with agility through the symphony of service, ensuring each note is hit with precision and grace.

Are You Ready to Shine?

If your frequency resonates with impeccable professionalism and multitasking mastery, step into the spotlight. We are searching for those with a sparkling personality, the grace of a dancer, and the expertise to manage the spirited ballet of hospitality.

Are you a maestro of guest engagement? Fluent with reservation systems? Do you possess the magic to make every guest feel treasured? Then you are the gem we desire. Reliability, punctuality, and a poised presence are your tickets to becoming a mainstay at Bud’s threshold.

Join Our Esteemed Ensemble

At La Playa Hotel and Hotel Carmel, we pledge to make every guest feel unique and cherished. Every team member is crucial, embodying our spirit of genuine hospitality and our pillars: Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, & Conscientious. Our ethos thrives on respect, professionalism, and a deep-seated commitment to hospitality, compelling our guests to return continually.

Ready to be more than just a part of the story? At Bud’s, you set the scene. Join us, and transform every interaction into a captivating narrative waiting to be discovered.

La Playa Hotel’s and Hotel Carmel’s leaders and team members believe in treating each guest with the utmost respect and professionalism, creating a heartfelt experience of genuine hospitality that beckons them back time and again. To thrive here, associates must align with our Purpose (Making Space for Genuine Hospitality) and our Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, & Conscientious), demonstrating a high level of courtesy and respect for all. Our innovative, welcoming, and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is key to success with our properties.

Source: Hospitality Online