Host/Busser

Elmer's Restaurants; Grants Pass (OR); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Tip sharing

Meal discounts 50%

Life insurance $10,000

Employee assistance program

Referral bonuses

Dental insurance (voluntary)

Vision coverage (voluntary)

401(k) with company match (voluntary)

Paid time off after 90 days

Job summary

Elmer's Restaurants is seeking a friendly host to greet guests with warmth and hospitality in Grants Pass. You will be the first and last impression, ensuring guests feel welcomed and well cared for.

This role rewards a warm personality and love of people, with opportunities to support the team during busy times and keep the lobby tidy. Join our Northwest family in a guest‑focused setting.

Qualifications

• Warm and welcoming personality that loves people.
• Ability to create a positive first impression for guests.
• Strong interpersonal skills to greet and assist guests.

Responsibilities

• Greet guests in a warm and welcoming manner.
• Open doors for guests arriving and departing.
• Assist guests and manage the wait list when the restaurant is full.
• Process guest payments and maintain lobby and restrooms cleanliness.
• Support servers as needed and restock items.
• May assist as busser during busy times, ensuring clean front-of-house.

Skills

Customer service

Hospitality mindset

Communication

Friendly demeanor

Job description

Elmer's is looking for a host to help us achieve our mission of Delighting our Guests! The host position is often the first and last impression our Guests have of Elmer's, so we are looking for people who understand the art of hospitality and who display a warm and gracious personality.

This is a great position for people returning to the workforce after a break, or for those who are wanting to newly join the workforce. You just need to have a warm and welcoming personality and a genuine love of people.

Benefits:

• Tip sharing with front and back of house.
• 50% meals and 30% discount when dining as a Guest (and our food is delicious!)
• Employee assistance program
• Employee referral bonuses
• $10,000 company paid life insurance
• Preventative Care Plan (voluntary)
• Dental Insurance (voluntary)
• Vision Coverage (voluntary)
• Accident, Critical Care Insurance, and Hospital Indemnity plans (voluntary)
• Flexible medical & dependent care accounts (voluntary)
• 401 (K) with a company match (voluntary)
• Paid Time Off hours earned (able to use after 90-days)

Job Duties:

• Greets Guests in a warm and welcoming manner:
• Opens door for Guests arriving and departing whenever possible
• Welcomes Guest to Elmer’s and determines if Guest is first time visitor
• Informs manager and server of any first time Guests
• Accommodates any special needs of Guests (i.e. boosters, high chairs, disabilities, etc.)
• Manages the wait list when the restaurant is full
• Provides Guests assistance to servers as needed.
• Process Guest payments
• Maintains cleanliness of lobby, waiting area, cashier stand, and restrooms.
• May serve as busser if business calls for it which includes:
• Maintaining cleanliness of sanitation of front-of-the-house including all tables, chairs, floors, windows, and ledges.
• Restock tables with appropriate items.
• Removing dirty dishes, utensils and glasses to bus cart area. Moves bus cart to dishwashing area, empties and cleans card. Returns cart to server aisle.
• Refill coffees and waters for Guests as needed.
• Pick up trash and debris in parking lot and sidewalk areas

In 1960, Walt and Dorothy Elmer opened breakfast focused Elmer’s Colonial Pancake House in Portland, OR. Truly a family owned and operated labor of love, Walt, Dorothy, and their three sons poured their hearts into serving the local community. It was an immediate success thanks to their commitment to bringing people together for home-style cooking, using only the finest ingredients.
Built on the foundation of Walt Elmer’s famous buttermilk pancakes, the original recipe for pancake batter was purchased for $1,000 and rumor has it that Walt kept it locked in his safe. We still use Walt’s original recipe today!
Over the years, the menu was expanded with lunch and dinner items and the restaurant became Elmer’s Pancake & Steakhouse. In 1966, Elmer’s began franchising and continues to grow to this day.
Today, we continue to honor the values of the Elmer’s family by delivering seasonally fresh entrees and premium, made-from-scratch favorites served with care in a warm, inviting family atmosphere.
With 18 company-operated locations throughout Oregon, Washington, Idaho, and Arizona, there are many opportunities for advancement.
We invite you to explore our career opportunities and join our team. It is our team that has made Elmer's a Northwest favorite from 1960 to today!