Host - Bob's Steak & Chop House

Omni Oklahoma City; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a brand new upscale hotel in the heart of Oklahoma City. Join a vibrant team as a Host, where you will be the first point of contact for guests, ensuring they feel welcomed and valued. Your role will involve greeting guests with a warm smile, managing seating arrangements, and providing exceptional customer service in a fine dining environment. This dynamic position offers the chance to be part of a renowned establishment known for its flavorful steaks and extensive wine selection. If you thrive in a fast-paced atmosphere and have a passion for hospitality, this is the perfect role for you.

Qualifications

• Strong verbal and written communication skills are essential.
• Prior host experience in fine dining is preferred.

Responsibilities

• Greet guests with a smile and provide superior customer service.
• Seat guests and manage reservations for large parties.
• Monitor dining rooms for availability and guest well-being.

Skills

Verbal Communication Skills

Written Communication Skills

Multi-tasking

Customer Service

Team Player

Positive Attitude

Education

High School Diploma

Tools

Open Table

Job description

Location

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.

The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.

Job Description

Omni Oklahoma City Hotel is seeking a friendly Host to join the team of this brand new upscale hotel in the heart of Oklahoma City. This position will ensure all guests are greeted and seated in a friendly and courteous manner.

Bob’s Steak & Chop House specializes in serving big, flavorful steaks that are hand-selected from the top two percent of USDA prime beef along with Texas-sized portions of our award-winning sides. Mouth-watering, legendary seafood and cuts of meat are absolutely delicious as we use homemade and local ingredients to enhance the flavor of our signature menu items. When it comes to Wine, each Bob’s carries a large selection — usually 300 to 500 wines — beyond our core list of favorites. In-house wine buyers select wines from all over the world to satisfy local clientele and regulars at each of our locations. Because of this, there is not a corporate written list which allows each Bob’s to offer their own, unique wine inventories. Each Bob’s utilizes climate-controlled wine cellars and features Wine of the Month for our guests to try. While the industry standard for wine by the glass has gone from 6 ounces to down to 5 ounces, Bob’s pours 8 ounces.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
• Answer phone and record reservations for large parties
• Control high volume outside of restaurant
• Monitor dining rooms for seating availability, service, safety and well being of guests
• Assist servers when needed
• Thank every guest upon departure, invite them to return, and wish them a fond farewell

Qualifications

• Must have strong verbal and written communication skills
• Prior host experience preferred, especially if in a fine dining establishment
• Must be able to multi task and be a team player
• Must be familiar with Open Table and creating/taking guest reservations
• Must be upbeat, positive and friendly when speaking to guests
• Must be able to stand and walk for an extended period of time or for an entire shift
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
• Must be able to work flexible shifts including nights, weekends, and holidays
• Must live within 50 miles of the hotel
• Must have appropriate alcohol training and food handler certification/permits