Host - Blue Box Café by Daniel Boulud - Costa Mesa

The Dinex Group - Daniel Boulud; Costa Mesa (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Dinex Group LLC, operator of Blue Box Café by Daniel Boulud in Costa Mesa, seeks a hospitable Host to greet guests, seat them, and guide service flow. You will handle reservations, coordinate with the front-of-house team, and ensure a memorable dining experience.

Ideal candidates have 1+ year in a high-volume restaurant and a passion for food and wine. Proficiency with Resy and strong communication are required; daytime, weekend, and holiday availability essential.

Qualifications

• 1+ year experience in a high-volume environment.
• Strong guest service and communication skills.
• Knowledge of restaurant flow and service sequence.
• Physical ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Greet, seat and bid guests farewell.
• Take and confirm reservations by phone, email, or chat.
• Coordinate with front-of-house to maintain dining flow.
• Manage coat check and guest belongings.
• Assist VIP guests and regulars.
• Answer inquiries with clear, concise information.

Skills

Customer service

Teamwork

Time management

Communication

Tools

Resy

Job description

TheHostis the first and last point of contact with the guest and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. The host will also take and confirm reservations over the phone, via email, internal chat platforms, retrieve messages and return phone calls in a clear, concise and accurate manner.

• Work closely with the front-of-house team to contribute to a positive dining experience for guests
• Take and confirm reservations over the phone
• Be aware of regular guests/VIPs
• Be aware of the reservations for every service period
• Greet, seat and say goodbye to guests
• Manage coat and bag checking for guests
• Maintain the flow of the restaurant during service

Competencies & Qualifications:

• 1+ year experience in high-volume environment
• General knowledge of and interest in food and wine
• Complete knowledge of service sequence and flow
• Proficiency with Resy
• Able to take direction and complete tasks
• Organizational skills
• Effective time management
• Pleasant demeanor and professional composure
• Positive and clear written and oral communication skills
• Ability to work well in a team environment
• Ability to engage guests successfully and build a relationship
• Impeccable grooming as defined by management and dress code

Position requires:

• Daytime, weekend, and holiday availability
• Reference check

Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift up to 50 lbs

The Dinex Group LLC is an equal opportunity employer.The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender,gender identity or expression (including transgender status), sexual orientation, maritalstatus, veteran status, national origin, ancestry, age, disability, genetic information,citizenship status or any other characteristic protected by applicable federal, state or locallaw.

More detail about Blue Box Café by Daniel Boulud - Costa Mesa part of The Dinex Group, the Restaurant Group of Chef Daniel Boulud, please visit https://culinaryagents.com/entities/1073927-Blue-Box-Caf%25C3%25A9-by-Daniel-Boulud---Costa-Mesa