Host - Aura Rooftop Bar

White Lodging; Charlotte (NC); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Paid parental leave

DailyPay

EAP

401(k) with company match

Paid Time Off

Wellness tools

Unlimited referral bonuses

Leadership development

Tuition reimbursement

Discounts on hotel rooms and dining

Job summary

White Lodging is seeking a hospitality-focused team member in Charlotte, NC to greet guests, manage reservations, seat guests, and maintain a welcoming dining area. You will contribute to a friendly, safe work environment and act as an ambassador for the establishment.

Ideal candidates bring an outgoing personality, strong communication, and the ability to handle high-volume service with poise. Weekend, night, and holiday availability is required.

Qualifications

• Outgoing personality with strong guest service orientation.
• Excellent communication and listening skills.
• Passion for hospitality and helping others.
• Ability to handle high-volume service and work under pressure.
• Ability to stand for extended periods and lift up to 25 pounds.
• Availability to work weekends, nights, and holidays.

Responsibilities

• Greet guests warmly and professionally, ensuring satisfaction with the dining experience.
• Assign servers to sections, manage reservations, and seat guests.
• Maintain the restaurant entryway and complete side work and cleaning tasks.
• Promote teamwork and contribute to a friendly and safe work environment.
• Be an ambassador by maintaining a neat and professional appearance.
• Know menu items, contents, preparation methods, and garnishes; answer guest questions.
• Process all payment methods.
• Perform other duties as assigned.

Skills

Outgoing personality

Communication skills

Active listening

Hospitality mindset

High-volume service

Stamina for long shifts

Lifting up to 25 lbs

Weekend/night/holiday availability

Job description

Description

Summary

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You’ll Do

• Greet guests warmly and professionally, ensuring their satisfaction with the dining experience.
• Effectively assign servers to sections, manage reservations, and seat guests at tables.
• Maintain the restaurant entryway and complete necessary side work and cleaning tasks.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Be an ambassador of our establishment by maintaining a neat and professional appearance.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes, accurately answering any guest questions.
• Process all payment methods.
• Perform other duties as assigned.

What You’ll Bring

• An outgoing and sociable personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure.
• Ability to stand for extended periods and occasionally lift up to 25 pounds.
• Availability to work weekends, nights, and holidays as necessary.

Other information

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.