Host, Altitude Lounge

Terre Haute Casino Resort; Terre Haute (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k Match

Employee Stock Purchase Plan

Health Insurance

Flexible Spending Account

Health Savings Account

Disability Insurance

Life Insurance

Paid Time Off

Tuition Reimbursement

Meal Discounts

Team Member Events

Volunteer Opportunities

Recognition Program

Advancement opportunities

Job summary

Terre Haute Casino Resort is seeking a Host/Hostess for the Altitude Lounge to manage reservations, greet guests and seat them in a friendly, professional manner. The role requires knowledge of the restaurant layout and menus, and involves maintaining a positive demeanor in a busy dining room.

Responsibilities include seating guests, coordinating with management on guest feedback, and supporting the restaurant as needed.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Ability to read and interpret safety rules, procedure manuals and menus.
• Basic computer skills; can learn reservation system, phone system and iPad to log reservations.

Responsibilities

• Seat patrons according to seating diagram for assigned outlet.
• Maintain knowledge of menu items for each outlet.
• Communicate guest compliments or complaints to management in a timely fashion.
• Maintain a positive and friendly demeanor with excellent communication in a busy dining room.
• Assist in the restaurant as needed and perform other duties as assigned.
• Work nights, weekends, holidays and special events.

Skills

Guest service

Communication skills

Team player

Positive demeanor

Education

High school diploma or equivalent

Tools

Reservation system

Phone system

iPad

Job description

Title: Host, Altitude Lounge

Requisition ID#: 4908

Location

Terre Haute, IN, US, 47803

Property: Terre Haute Casino Resort

Pay Range

Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.

Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!

At Terre Haute Casino Resort, we know success starts with you our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play.

• Company Benefits Include:
• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• A Variety of Team Member Discounts including:
• Ford Affiliate Program
• Verizon
• AT&T
• TicketsAtWork
• Skechers
• Sherwin Williams
• Meal Discounts
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development are also available.

Job Summary

Candidate acts as a host/hostess for the assigned restaurant by taking reservations, greeting guests and seating guests in a positive friendly manner.

Essential Duties And Responsibilities

• Maintains full knowledge of restaurant lay-out and seats patrons based off of seating diagram for assigned outlet.
• Maintains a thorough knowledge of menu items for each outlet.
• Communicates to management in a timely fashion any guest compliments or complaints.
• Candidate must maintain a positive and friendly demeanor, have excellent communication skills and be able to work with the public in a large dining room.
• Candidate will assist in restaurant as needed and will perform all other duties as assigned.
• Will work nights, weekends, holidays and special events.

Required Skills And Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience

High school diploma or equivalent preferred but not required. One year of food or hospitality service experience preferred.

Ability to read and interpret documents such as safety rules, procedure manuals and menus. Ability to speak effectively before groups of customers or employees of the organization.

Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, area, circumference, and volume.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Basic computer skills required. Must be able to learn reservation management system, phone system and iPad or other electronics used to log reservations, special requests and seating assignments and staffing.

CERTIFICATES AND LICENSES

Candidate must be able to obtain appropriate licensing.

Physical Requirements & Working Conditions

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is loud. There is smoking in the Casino, and therefore the environment may be smoky.

Physical Demands

Candidate must be able to sit, walk, and stand for extended periods of time. Candidate is occasionally required to reach with hands and arms. Candidate is required to talk and hear. The employee may be required to lift up to 25 lbs independently and more than 25 lbs with assistance. Specific vision abilities required by this job include close vision.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Nearest Major Market:

Terre Haute