Barback

Churchill Downs Inc.; Terre Haute (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k Plan with company match

Health Savings Account

Paid Time Off

Tuition Reimbursement

Job summary

Churchill Downs Inc. Terre Haute Casino Resort seeks a Food and Beverage Barback to stock, prepare and serve beverages across venues and events. You will ensure fast, friendly service, handle payments, and keep areas clean and organized during assigned shifts.

The role supports the food and beverage team, working under supervision to maintain quality and guest experience. High school diploma or equivalent preferred, with customer service exposure valued.

Qualifications

• Must have a high school diploma or equivalent preferred.
• Customer Service or Food & Beverage experience is preferred.

Responsibilities

• Greets guests on arrival and departure in a warm, inviting manner.
• Work in a fast-paced environment with attention to detail and accuracy.
• Adheres to SOPs including cash and food handling requirements.
• Maintain professional appearance and attitude.
• Ensure cleanliness and orderliness of service area and dining venue.
• Communicate effectively to guest and team members; assist with loyalty initiatives.

Skills

Interpersonal skills

Customer service

Fast-paced environment

Oral and written communication

Flexibility (hours)

Guest relations

Education

High school diploma or equivalent

Job description

Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.
Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!
At Terre Haute Casino Resort, we know success starts with you our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play.

• Company Benefits Include:
• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• A Variety of Team Member Discounts including:
  • Ford Affiliate Program
  • Verizon
  • AT&T
  • TicketsAtWork
  • Skechers
  • Sherwin Williams
  • Meal Discounts
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development are also available.

JOB SUMMARY

The Food and Beverage Barback will be responsible for the stocking, preparation and service of beverages including beer wine and spirits in the food venues, event and non-gaming spaces of the facility. This position is responsible to ensure that all guests receive a fast, friendly quality service experience. Duties will involve service of food and beverage items, collecting payment, cleaning and restocking in assigned venue. Each team member ensures that the work areas is clean, organized and ready for the start of service. They will follow instruction from Food and Beverage management to ensure the quality of food and beverage and excellence of service throughout their assigned shift. #terrehautecasino

ESSENTIAL DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

• Greets on arrival and regards on departure to Guests visiting in a warm and inviting manner.
• Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
• Adheres to all Standard Operating Procedures (SOPs) to include cash and food handling requirements.
• Present and maintain a professional appearance and attitude.
• Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
• Must be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
• Ensures and maintains cleanliness and orderliness of the service area and ensures the dining room / venue floor is presentable at all times.
• Maintains confidentiality and security of relevant information.
• Works with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system.
• Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur.
• Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
• Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
• Demonstrated ability to communicate effectively. Shows dignity, kindness and respect to guests and Team Members.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

STANDARDS OF PERFORMANCE

• Maintaining interpersonal working relationship among all personnel.
• All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations
• Ability to work effectively with others
• Ability to work in fast-paced environment
• Oral and written communication skills.
• Willingness to work flexible hours and handle high pressure situations in an interruptive environment
• Available to work when needed, including weekends, holidays, and nights.

EDUCATION AND EXPERIENCE

EDUCATION, TRAINING, AND EXPERIENCE

Must have a high school diploma or equivalent preferred. Customer Service or Food & Beverage experience is preferred.

Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

CERTIFICATES AND LICENSES

Must be able to obtain and maintain applicable licensing

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. The noise level in the work environment is loud. There is smoking in portions of the casino, and therefore the environment may be smoky.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs independently and more than 50lbs with assistance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.