Host, Altitude Lounge

Churchill Downs Incorporated; Terre Haute (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k Plan with company match

Employee Stock Purchase Plan

Flexible Spending Account

Health Savings Account

Paid Time Off

Tuition Reimbursement

Job summary

Churchill Downs Incorporated is seeking a Host/Hostess to welcome guests, manage reservations, and seat diners in a courteous, efficient manner. The role requires knowledge of the restaurant layout and menu items, plus the ability to communicate guest feedback to management promptly.

The ideal candidate will maintain a friendly demeanor, assist in various shifts, and operate with strong teamwork in a busy dining room. High school diploma preferred; experience in hospitality is a plus.

Qualifications

• High school diploma or equivalent preferred.
• One year of food or hospitality service experience preferred.
• Ability to read and interpret documents such as safety rules, procedure manuals and menus.
• Basic computer skills; able to use reservation management system and tablets.

Responsibilities

• Greet guests, take reservations, and seat guests in a positive, friendly manner.
• Maintain knowledge of restaurant layout and seating according to diagram.
• Communicate guest compliments or complaints to management promptly.
• Demonstrate a positive demeanor and strong communication with guests and staff.
• Assist in the restaurant as needed and work nights, weekends, and holidays.

Skills

Communication skills

Customer service

Teamwork

Positive attitude

Education

High school diploma or equivalent

Tools

Reservation system

Phone system

iPad

Job description

Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.
Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!
At Terre Haute Casino Resort, we know success starts with you our valuable team members. That's why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play.

• Company Benefits Include:
• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• A Variety of Team Member Discounts including:
  • Ford Affiliate Program
  • Verizon
  • AT&T
  • TicketsAtWork
  • Skechers
  • Sherwin Williams
  • Meal Discounts
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development are also available.

JOB SUMMARY

Candidate acts as a host/hostess for the assigned restaurant by taking reservations, greeting guests and seating guests in a positive friendly manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Maintains full knowledge of restaurant lay-out and seats patrons based off of seating diagram for assigned outlet.
• Maintains a thorough knowledge of menu items for each outlet.
• Communicates to management in a timely fashion any guest compliments or complaints.
• Candidate must maintain a positive and friendly demeanor, have excellent communication skills and be able to work with the public in a large dining room.
• Candidate will assist in restaurant as needed and will perform all other duties as assigned.
• Will work nights, weekends, holidays and special events.

REQUIRED SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

EDUCATION/EXPERIENCE

High school diploma or equivalent preferred but not required. One year of food or hospitality service experience preferred.

Ability to read and interpret documents such as safety rules, procedure manuals and menus. Ability to speak effectively before groups of customers or employees of the organization.

Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, area, circumference, and volume.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Basic computer skills required. Must be able to learn reservation management system, phone system and iPad or other electronics used to log reservations, special requests and seating assignments and staffing.

CERTIFICATES AND LICENSES

Candidate must be able to obtain appropriate licensing.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is loud. There is smoking in the Casino, and therefore the environment may be smoky.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Candidate must be able to sit, walk, and stand for extended periods of time. Candidate is occasionally required to reach with hands and arms. Candidate is required to talk and hear. The employee may be required to lift up to 25 lbs independently and more than 25 lbs with assistance. Specific vision abilities required by this job include close vision.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.