Host ($16.80/hr + tips) Friday-Sunday & Holiday Availability Required*

Stanfords; Oregon; On-site; USD 21,000 - 30,000; Full time

Job summary

Stanfords in Oregon seeks an attentive front desk associate to greet guests, manage reservations, and maintain a welcoming lobby. You will answer calls, update the reservation system, and stay informed about menus and venues to assist guests effectively.

The role requires clear English communication, professional interaction, and the ability to work in a fast-paced environment while supporting daily administrative tasks and collaborating with the team.

Qualifications

• Ability to communicate effectively in English with guests and staff.
• Ability to read and interpret safety and operating instructions.
• Ability to work in a fast-paced environment and manage time.
• Excellent customer relations and communication skills.
• Valid health card or government-required certification as applicable.

Responsibilities

• Open the door for guests and manage guest flow to prevent lines.
• Answer reservation calls and maintain a clean front desk area, lobby, and dining room.
• Complete reservations in the computerized system and keep staff informed.
• Know menus and venues; greet guests warmly and assist with requests.
• Notify management of guest complaints and manage venue floor reservations.
• Conduct hourly restroom checks and assist with daily administrative tasks.

Skills

English communication

Customer service

Teamwork

Sales skills

Job description

Description

Responsibilities:

• Open the door for guests.
• Keep lines from forming at the door.
• Answer incoming reservation calls.
• Maintain a clean and organized front desk area, lobby, and dining room.
• Complete reservations in the computerized reservation system.
• Keep abreast of all food & beverage venues and menus.
• Complete assigned opening, ongoing, and closing sidework
• Greet guests in a warm and friendly manner.
• Answer the telephone and facilitate guest requests.
• Notify Manager of all guest complaints
• Using the table management system, manage incoming reservations and venue floor.
• Conduct restroom checks everyhour
• Knows our menu as well as servers.
• Assist with daily administrative work as per direction of the manager.
• Performs any and all other duties as assigned.

Requirements

• Ability to communicate effectively in English with guests as well as all levels of employees in both verbal and written form in a professional manner.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to provide direction in a fast-paced environment; manage time effectively and work well in a team environment.
• Must possess excellent customer relations, sales, & communication skills.
• Must possess at all times during employment a valid Washington State Department of Health card and any other government required cards.
• A desire to learn, grow, and a passion for progress in this career.