Host

Pinstripes; Washington (District of Columbia); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Hourly wage and tips

Flexible hours

Growth opportunities

Employee discounts

Job summary

Pinstripes in Washington, DC is hiring for a friendly guest services role within its upscale entertainment-dining venue that combines dining, bowling and bocce. You will welcome guests, take reservations, answer questions, and help tailor each visit to create a memorable experience.

The position emphasizes outstanding customer service, teamwork, and a neat appearance. Flexible hours with competitive hourly pay and tips, plus growth opportunities, are offered in a vibrant, inclusive culture.

Qualifications

• Restaurant experience preferred but not required.
• Must be 18 years or older.
• Able to stand for up to 6 hours.
• Must be neat in appearance and follow grooming guidelines.

Responsibilities

• Provides memorable guest service
• Accurately takes reservations over the phone and in person
• Answer questions about Pinstripes and the guest experience
• Check in guests and seat them appropriately
• Work together as a cohesive team with other team members to ensure that the restaurant is operated efficiently
• Offer suggestions and recommendations based on guest preferences
• Help personalize the experience
• Process payment
• Maintain a clean working environment
• Must have the ability to provide excellent customer service

Skills

Guest service

Reservations

Teamwork

Customer service

Job description

Description

Here at Pinstripes, people are our greatest asset. We’re dedicated to maintaining a passionate and fun team culture that consistently delivers guests the most memorable and amazing dining and entertainment experience in the world. We are an all-scratch kitchen that prides ourselves on our fresh ingredients, seasonal menus, high food quality standards and exceptional service. You will tend to guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce.

Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails. It is preferable to have previous restaurant experience, but it is not required. Our training program will set every team member up to be successful from the start.

What you'll be doing:

• Provides memorable guest service
• Accurately takes reservations over the phone and in person
• Able to answer questions about Pinstripes and the guest experience
• Check in guests and seat them appropriately
• Work together as a cohesive team with other team members to ensure that the restaurant is operated efficiently
• Offer suggestions and recommendations based on guest preferences
• Help personalize the experience
• Process payment
• Maintain a clean working environment
• Must have the ability to provide excellent customer service
• Ability to be on your feet for up to 6 hours
• Must always be neat in appearance and follow uniform and grooming guidelines

***Must be 18 years or older***

Benefits:

• Competitive hourly rate + tips
• Flexible working hours
• Opportunity for growth and development
• Team member discounts on food, beverages, and activities!

We look forward to hearing from you! For more information, check us out at pinstripes.com

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.