Host

Pinstripes, Inc.; Orlando (FL); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly rate + tips

Flexible working hours

Opportunity for growth and development

Team member discounts

Job summary

Pinstripes in Orlando is seeking team members to provide memorable guest service in a unique dining and entertainment venue. Experience Italian/American cuisine in an upscale environment with bowling and bocce, all while maintaining high food quality standards.

Join a passionate team that believes in creating unforgettable experiences. We're committed to flexibility in working hours, and you can benefit from team discounts on food and activities.

Qualifications

• Must be 18 years or older.
• Preferable to have previous restaurant experience, but not required.
• Ability to be on your feet for up to 6 hours.

Responsibilities

• Provides memorable guest service.
• Accurately takes reservations over the phone and in person.
• Able to answer questions about Pinstripes.
• Check in guests and seat them appropriately.
• Work together as a cohesive team.
• Offer suggestions based on guest preferences.
• Help personalize the experience.
• Process payment.
• Maintain a clean working environment.

Skills

Customer service

Teamwork

Communication

Neat appearance

Job description

Description

Here at Pinstripes, people are our greatest asset. We’re dedicated to maintaining a passionate and fun team culture that consistently delivers guests the most memorable and amazing dining and entertainment experience in the world. We are an all-scratch kitchen that prides ourselves on our fresh ingredients, seasonal menus, high food quality standards and exceptional service. You will tend to guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails.

It is preferable to have previous restaurant experience, but it is not required. Our training program will set every team member up to be successful from the start.

What you'll be doing:

• Provides memorable guest service
• Accurately takes reservations over the phone and in person
• Able to answer questions about Pinstripes and the guest experience
• Check in guests and seat them appropriately
• Work together as a cohesive team with other team members to ensure that the restaurant is operated efficiently
• Offer suggestions and recommendations based on guest preferences
• Help personalize the experience
• Process payment
• Maintain a clean working environment
• Must have the ability to provide excellent customer service
• Ability to be on your feet for up to 6 hours
• Must always be neat in appearance and follow uniform and grooming guidelines

***Must be 18 years or older***

Benefits:

• Competitive hourly rate + tips
• Flexible working hours
• Opportunity for growth and development
• Team member discounts on food, beverages, and activities!

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.