Host

Snowmass Club; Snowmass Village (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

Snowmass Club in Snowmass Village, CO seeks a friendly Host to create a welcoming first impression for members and guests. You will manage reservations, escort guests to dining areas, and support the dining room team to ensure a smooth flow of service.

The ideal candidate is organized, personable, and attentive, with strong communication skills and the ability to handle multiple tasks in a fast-paced environment. This is a full-time on-site position with benefits.

Qualifications

• Friendly, welcoming demeanor.
• Excellent communication and customer service skills.
• Ability to manage reservations and seating efficiently.
• Knowledge of menu items or willingness to learn.

Responsibilities

• Greet members and guests warmly upon arrival and guide them to seating.
• Review reservations and assign tables to optimize flow.
• Escort guests to tables, present menus, and introduce servers.
• Answer restaurant calls and assist with reservations and to-go orders.
• Maintain knowledge of daily specials and communicate them clearly.

Skills

Customer service

Communication

Organisation

Multitasking

Job description

Location: Snowmass Club | Snowmass Village, CO Reports To: F&B Manager, Assistant F&B Service Director, F&B Service Director, and F&B Director Supervises: None Classification: Non-ExemptSnowmass Club is looking for a friendly, welcoming, and dependable Host who takes pride in creating exceptional first impressions for our members and guests. The ideal candidate is organized, personable, and attentive, with strong communication skills and the ability to manage restaurant seating efficiently while supporting the dining room team. This position plays an important role in creating a warm and welcoming dining experience from the moment members and guests arrive. What Guides UsOUR MISSION – Inspire lasting memories and meaningful connections with all the comforts of homeOUR VISION – To be the Club of choice for work & playOUR VALUES – Y.E.S. You Elevate Service – Excellence lives in the details We Are One Team – Support each other and win together Be A Host – Anticipate needs and create belonging Embrace the Adventure – Stay curious and keep improving What You’ll Do Guest Welcome & Dining Room OperationsGreet members and guests warmly upon arrival and manage the flow of guests into the dining room.Review daily reservations and assign appropriate tables.Welcome arriving and departing guests with a genuine smile and eye contact.Escort guests to their assigned dining areas, present menus, and introduce their server.Attend to members' special needs and requests.Remain attentive to guests' needs throughout their dining experience to ensure exceptional service. Communication & Member ServiceAnswer incoming restaurant phone calls and provide friendly, professional assistance.Manage reservations for members across the Club's food and beverage outlets.Take and coordinate to-go orders.Maintain knowledge of menu items and daily specials and communicate them accurately to members and guests.Demonstrate excellent communication and customer service skills in all interactions. Teamwork & Dining Room SupportPromote a positive and professional restaurant culture.Support dining room staff by setting and clearing tables.Replenish water and assist with serving beverages.Communicate guest needs and requests to the appropriate team members.Anticipate service needs and take initiative to ensure guests receive timely and attentive service. Safety & SanitationFollow sanitation, safety, and alcohol control policies to protect the establishment, members, guests, and team members.Maintain cleanliness and organization at the host podium and surrounding areas.Understand and perform assigned responsibilities during emergency situations.Help maintain a clean, safe, and welcoming restaurant environment. Additional ResponsibilitiesAssist with additional duties as assigned by management.Maintain a professional, positive, and service-oriented attitude.Stay organized and manage multiple responsibilities in a fast-paced restaurant environment. What You BringFriendly, welcoming, and professional demeanor.Strong communication and interpersonal skills.Excellent customer service skills and a genuine passion for hospitality.Ability to manage reservations and coordinate restaurant seating efficiently.Knowledge of menu items and daily specials, or the ability to learn and communicate them effectively.Strong organizational skills and attention to detail.Ability to anticipate guest needs and respond promptly to requests.Ability to multitask and remain calm in a fast-paced restaurant environment.Willingness to support dining room operations and work collaboratively with the team.Dependability, punctuality, and a positive attitude. Why You’ll Love It HereFull-Time Benefits IncludeHealth, Dental, Vision, Life Insurance, Paid Time Off, and Sick PayAll Employees EnjoyPotential Housing401(k)60% Discount on RFTA Bus PassesRestaurant & Retail DiscountsFree On-Site ParkingEmployee Meal, Golf, Tennis, and Gym UsageEmployee Wellness Programs