Host

North Beach Social; Santa Rosa Beach (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee Discount

Basic Medical Insurance Coverage

401k

PTO

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Job summary

The Bay Restaurant in Santa Rosa Beach is seeking upbeat hosts to greet guests with a warm smile and friendly attitude. This role welcomes both part-time and full-time applicants, including students and retirees, and offers a lively, humorous work environment.

As a Host you will escort guests to tables, assist with seating, maintain a clean dining area, and help the team ensure smooth guest flow. Prior hosting or customer service experience is preferred, with basic English proficiency and a high

Qualifications

• 2 years experience hosting or in customer service.
• Ability to read, write, speak, and communicate in basic English preferred.
• Preferred - high school diploma or GED

Responsibilities

• Courteously greet and escort guests to tables and assist in seating.
• Maintain cleanliness and prepare for service.
• Maintain positive guest relations at all times.
• Be familiar with the menus and highlight items for guests.
• Coordinate with servers and kitchen to ensure timing.
• Answer restaurant telephone courteously and efficiently.

Skills

Customer service

Communication

English proficiency

Education

High school diploma or GED

Job description

Join the vibrant team at The Bay Restaurant! We're on the lookout for enthusiastic hosts to greet our guests with a warm smile and a friendly attitude. Whether you're a high school student seeking your first job or a retiree looking to stay active and meet new people, The Bay is the perfect place for you. Conveniently located at the foot of the 331 Bridge, we're a staple in the Freeport community. If you enjoy being part of a fun, upbeat, and humorous environment, The Bay Restaurant is the place to be.

HOST- Full-Time and/or Part-Time

SALARY - $15-17 / hour

BENEFITS

• Employee Discount
• Basic Medical Insurance Coverage (Part-Time)
• 401k (Full Time)
• PTO (Full Time)
• Medical Insurance (Full Time)
• Dental Insurance (Full Time)
• Life Insurance (Full Time)
• Visions Insurance (Full Time)

The role of Host is responsible for being an upbeat and kind presence to greet guests when they enter our organization. It is key for the Host to remain positive and courteous with each and every guest while welcoming and escorting them to the appropriate location/table.

RESPONSIBILITIES

• Courteously greet and escort guests to tables and assist in seating.
• Assist in preparing the restaurant for service and always maintaining the cleanliness of the space
• Maintain positive guest relations at all times
• Be familiar with the menus of the restaurant and be able to highlight items for guests upon request
• Maintain complete knowledge of table and seat numbers, proper table setups
• Guide servers and bus persons in table set-up
• Be aware of wait times and notify the guests during busy times
• Answer restaurant telephone courteously and efficiently
• Extend courteous departures as guests leave to ensure guest had a pleasant dining experience
• Complete closing duties as assigned
• Restock supplies and merchandise
• Manage and display merchandise neatly
• Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow
• All other duties as assigned

EDUCATION & EXPERIENCE

• 2 years experience hosting or in customer service
• Sufficient education and literacy are needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred
• Experience in customer service is strongly preferred
• Preferred - high school diploma or GED

KNOWLEDGE, SKILLS & ABILITIES

• Detail-oriented and thorough.
• High-level customer service skills
• Ability to remain calm and collected even in a busy environment
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to operate various operating systems
• Ability to solve issues independently
• Ability to work as a team
• Ability to memorize and describe menu items
• Decision-making skills

PHYSICAL DEMANDS

• Standing for extended periods of time
• Continuous walking and movement
• Must be able to lift up to 25lbs

WORKING CONDITIONS

• Fast-paced high, volume restaurant
• Indoor/Outdoor environment
• Exposure to a possibly noisy environment
• Exposure to extreme heat or cold depending on season and location

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities.

Chef Jim Shirley uses his knowledge of Northwest Florida - from the people to his deep connections with the surrounding farming communities and local waters - combined with over three decades in the restaurant industry to create cultural culinary experiences that people actually want to enjoy. From beach bars to elevated modern southern cuisine, Chef Jim and his teams work hard to provide a variety of options that cater to all tastes. Driven, fun, and professional, the Chef Jim team serves up southern hospitality with a side of good grits.