Host

Brigantine Restaurants; San Diego (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid Sick Leave

Flexible schedule

Discounts on meals

Job summary

Brigantine Restaurants in San Diego is seeking a friendly Host to greet guests, manage seating, and support servers in delivering hospitality and high standards. You will welcome guests, answer calls, monitor wait lists, and maintain a clean, efficient dining room with a sense of urgency.

This fast-paced role requires upbeat energy and strong guest relations. We offer a competitive hourly wage with tips, paid sick leave, flexible scheduling, and meal discounts.

Qualifications

• Must be upbeat, outgoing, and positive.
• Excellent guest relations and hospitality mindset.
• Clear communication via phone and in person.
• Ability to work in a fast-paced environment.
• Flexible to work a variety of shifts.
• Ability to stand/walk for extended periods and lift up to 25 lbs.

Responsibilities

• Greet guests warmly upon arrival and departure.
• Answer incoming calls and provide appropriate service.
• Manage seating flow and wait times for guests.
• Attend to special guest needs with hospitality and urgency.
• Maintain professional appearance and behavior.
• Ensure guests enjoy their experience and address issues promptly.
• Follow sanitation, safety, and alcohol policies.
• Complete sidework and maintain cleanliness throughout the shift.

Skills

Guest relations

Interpersonal skills

Teamwork

Communication

Hospitality

Education

Food Handler Certification

Job description

Description

HOST JOB SUMMARY

We pride ourselves a welcoming and friendly dining experience for all of our guests and want your help to achieve Our Mission, Every Guest Leaves Happy. As a host on our team, you will utilize your strong interpersonal skills to assist the servers in creating a positive impression of the restaurant’s hospitality, excellent service, and high standards. You will greet guests upon arrival, thank them upon leaving, have professional & hospitable communication, and set the tone for a great experience. Hosts monitor the flow of the restaurant through managing seating, reservations, and wait lists. The fast-paced and high-energy environment will challenge you as you play an important role in the overall success of the restaurant and guest experience.

Compensation & Benefits:

• $16.85 per hour plus tips
• Paid Sick Leave
• Flexible schedule
• Career advancement opportunities
• Discounts on meals

Key Responsibilities:

• Contribute to Our Mission, Every Guest Leaves Happy, through teamwork, hospitality, proactive communication, and helping outside your role as needed.
• Greet incoming and departing guests warmly with a smile, eye contact, and genuine hospitality.
• Answer incoming calls to the restaurant and provide appropriate service.
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests as appropriate.
• Tend to special guest needs and requests with hospitality and a sense of urgency.
• Respond urgently and appropriately to guests’ and coworkers’ needs.
• Exhibit a professional appearance and mannerisms.
• Ensure guests are enjoying their experience and take action to correct any problems.
• Protect establishment and guests by adhering to sanitation, safety, and alcohol control policies.
• Concludes the guest experience by acknowledging choice of establishment and inviting patrons to return.
• Complete assigned sidework at the beginning, during, and at end of shift.
• Observant to guests' needs throughout dining experience and communicate needs proactively to ensure they receive high quality service.
• Protects establishment and patrons by adhering to sanitation and safety policies.
• Maintain composure in a fast-paced environment.

Requirements

Requirements:

• A desire to help out where needed and work as part of a team.
• Passion for providing extraordinary service.
• Must be upbeat, outgoing, and positive.
• Must be able to assist guests and possess great guest relations skills.
• Ability to work positively in a fast-paced environment.
• Ability to stand/walk and stay focused and alert for extended periods of time.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Flexibility to work a variety of shifts.
• Must be able to reach, bend, stoop, and wipe.
• Must be able to carry trays or supplies (up to 25 lbs.).
• Food Handler Certification.