Host

Plazahotelelpaso; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality team as a Host, where you will be the first point of contact for guests. This role involves greeting and escorting guests to their tables, ensuring a warm and welcoming atmosphere. You will play a vital role in maintaining the dining room's setup and assisting with reservations and special events. If you have a passion for customer service and enjoy working in a dynamic environment, this opportunity is perfect for you. Embrace the chance to grow within the company, with potential career paths leading to supervisory roles in the restaurant or front office.

Qualifications

• Customer service experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Greet and escort guests to restaurant tables.
• Maintain proper set-up of the dining room.
• Assist with reservations and special functions.

Skills

Customer Service

Education

High School Diploma or Equivalent

Job description

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

1. Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
2. Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
3. Maintain proper set-up of the dining room.
4. Assist as needed or requested with service.
5. Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
6. Follow sustainability guidelines and practices related to HHM’s EarthView program.
7. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
8. Perform other duties as requested by management.

Your Background and Skill

• High school diploma or equivalent.
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It