Host Urban Saloon 2120 Fairmount Ave, Philadelphia, PA 19130, United States

Philadelphia Theatre Company; Philadelphia (Philadelphia County); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in Philadelphia is seeking a friendly and organized Host/Hostess to create a welcoming atmosphere for guests. The ideal candidate will manage seating arrangements, maintain a waitlist, and ensure smooth guest flow while providing exceptional customer service.

Qualifications

• Previous experience in a customer service role, preferably in the restaurant or hospitality industry.
• Strong communication skills with the ability to engage positively with guests and team members.

Responsibilities

• Greet guests warmly upon arrival and escort them to their tables.
• Manage seating arrangements to optimize guest experience.
• Assist in maintaining cleanliness and organization of the front-of-house area.

Skills

Customer Service

Communication

Job description

Job Summary
We are seeking a friendly and organized Host/Hostess to join our team. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring smooth guest flow. This role requires excellent customer service skills and the ability to communicate effectively with both guests and staff. Weekend availability is required.

Duties

• Greet guests warmly upon arrival and escort them to their tables.
• Manage seating arrangements to optimize guest experience.
• Maintain an organized waitlist during busy periods, ensuring timely communication with guests.
• Provide information about the menu, specials, and restaurant policies to guests.
• Collaborate with servers and kitchen staff to ensure efficient service.
• Assist in maintaining cleanliness and organization of the front-of-house area.

Experience

• Previous experience in a customer service role, preferably in the restaurant or hospitality industry.
• Familiarity with food service operations is a plus.
• Strong communication skills with the ability to engage positively with guests and team members.
• A passion for providing exceptional guest services in a fast-paced environment.