Host

R365hire; Pensacola (FL); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Dental insurance

Employee discounts

Flexible schedule

Job summary

The Grand Marlin Pensacola Beach is seeking a friendly, customer-focused Host to welcome guests, seat them, and ensure a memorable dining experience. You will manage seating arrangements, provide menus, and coordinate with servers to keep the flow smooth.

The ideal candidate has restaurant experience or a strong guest-service background, excellent communication, and a cheerful, professional attitude. This full-time role offers a chance to grow with a team that values hospitality and guest

Qualifications

• Previous restaurant hosting or serving experience preferred.
• Friendly and customer-focused personality.
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Must be able to carry supplies (10-20 lbs)

Responsibilities

• Pleasantly greet guests and seat them at tables or in waiting areas suitable for their needs
• Provide guests with menus
• Stay informed regarding any reservation details
• Manage the flow of guests into the dining and bar areas; provide accurate wait times to incoming guests if appropriate
• Effectively communicate on the telephone including taking accurate and detailed messages

Skills

Customer service

Communication

Multitasking

Friendly demeanor

Job description

Benefits:

• Free food & snacks


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Company parties


• Dental insurance


• Employee discounts


• Flexible schedule

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities

• Pleasantly greet guests and seat them at tables or in waiting areas suitable for their needs


• Provide guests with menus


• Stay informed regarding any reservation details


• Manage the flow of guests into the dining and bar areas; provide accurate wait times to incoming guests if appropriate


• Effectively communicate on the telephone including taking accurate and detailed messages

Qualifications

• Previous restaurant hosting or serving experience preferred


• Friendly and customer-focused personality


• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance


• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.


• Must be able to carry supplies (10-20 lbs)

The Hospitality Gene:

Some people are naturally hospitable; they are eager to make people comfortable, excited to prepare and serve them excellent food, delighted to find ways to see to their needs are met and thrilled to see guests return. These people have a knack for breaking the ice with people and leave a lasting impression with everyone they meet. We depend on our Hospitality Staff to set the tone for each guest experience. Our mission requires that you make every attempt to make our guests feel welcome and appreciated. We want your energy and friendliness to show. It is absolutely essential that you maintain a high level of enthusiasm while serving our guests because that is what our guests deserve.

The Grand Marlin Pensacola Beach 850-677-9153

You are always in the public view. Therefore, your behavior should be pleasant, cheerful, and helpful at all times.

Your attitude has as much to do with your professional service as does your uniform, grooming and menu knowledge. In fact, a great attitude is necessary for truly outstanding service.

We look forward to making you a part of our team!

*I have reviewed this job description and I understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified on this description that I should discuss with my immediate supervisor.*