Host

Keke’s Breakfast Cafe; Ocala (FL); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Employee meals 50%

Job summary

Keke’s Breakfast Cafe in Ocala, FL is seeking a friendly Host/Hostess to create a welcoming first impression and manage seating for a smooth dining flow.

Ideal candidates have at least 1 year hosting experience, excel in guest communication, and can work collaboratively with the restaurant team. Part of an independently owned franchisee, this role supports a positive guest experience.

Qualifications

• Minimum of 1 year of hosting/hostessing experience.
• Strong customer service and guest interaction skills.

Responsibilities

• Greet guests warmly and manage the seating process.
• Record guest names and party sizes when wait times occur.
• Provide estimated wait times and keep guests informed.
• Escort guests to tables with menus and silverware.
• Maintain cleanliness of the host area and front-of-house.
• Collaborate with servers to optimize seating and table turnover.

Skills

Customer service

Communication

Organizational skills

Job description

This job posting is for employment with an independently owned and operated franchisee.

As a Host/Hostess at our cafe, you will be the first impression for our guests, creating a welcoming atmosphere and managing the seating process to ensure a delightful dining experience. Your friendly demeanor and organizational skills will play a vital role in accommodating guest preferences and facilitating smooth service.

Why Keke's?

Keke’s is a thriving and growing brand that is differentiated in the hospitality space. We believe in putting People First, Embracing Openness, and being Better Together as we Pursue Excellence as we live our Guiding Principles. We work together to deliver an experience to our guests that is differentiated and drives our key metrics of Team, Guest, Sales and Profits.

Essential Functions

• Warmly greet all guests upon arrival, ensuring they feel welcomed and valued.
• Record guest names and party sizes when immediate seating is unavailable, adding to virtual line for a smooth waiting experience.
• Provide guests with estimated wait times and keep them informed throughout their wait.
• Page guests when tables become available, thanking them for their patience and inquiring about any special needs, such as the number of children in their party.
• Escort guests to their tables with menus and silverware, ensuring a seamless transition to their dining experience.
• Accommodate special seating requests whenever feasible, balancing customer flow in service sections.
• Inform guests of their server’s name upon seating to personalize their experience.
• Thank guests as they leave and invite them to return, reinforcing a welcoming environment.
• Maintain cleanliness in the host area, including floors and door glass, to ensure a tidy appearance.
• Remove used tableware promptly as guests finish, keeping the dining area organized and welcoming.
• Respond promptly and appropriately to guest requests, communicating needs to servers as necessary.
• Collaborate with servers and fellow hosts to ensure efficient seating and optimal table utilization.
• Assist servers with plate removal, especially during peak periods and with large parties.
• Keep all front-of-house areas clean, including floors around trash cans and walkways.
• Proactively clean tabletops, chairs, and booths between seatings, checking and cleaning floors as needed.
• Thank guests as they leave, leaving a lasting positive impression.
• Be flexible and available to fill in where needed to ensure smooth operations, as directed by the restaurant manager or immediate supervisor.

Additional Responsibilities

Pay Range: $13.00 - $16.00

• Incentives and Benefits of this position may include but are not limited to:
• No NIGHTS. Health insurance available for full time employees. 50% employee meals
• Position qualifications include but are not limited to:
• A min of at least 1 year of previous hosting, but will train the right candidates.

This job posting is for a position at an establishment owned and operated by an independent franchisee. This means the independent franchisee is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. The Franchisor will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee will be your employer. This job posting contains some general information about what it is like to work in this position but is not a complete job description. People who work in this position perform many different tasks every day, and this posting may not list all the job's essential functions. Our brands are committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.