Host

High Hampton; Northern (KY); Hybrid; USD 48,712,000 - 71,635,000; Part time

Benefits offered by this job

Travel perks

Tuition reimbursement

Paid time off

Health insurance

401k match

Job summary

High Hampton is seeking a Host to welcome guests and coordinate seating in our dining rooms, ensuring excellent guest experience and smooth service across front-of-house operations.

Seasonal role from May through November with weekend and holiday flexibility; starting pay $17–$25 per hour, with compensation based on experience. Proficiency in ResDiary/Opera and MS Office preferred; safety, teamwork, and guest communication are essential.

Qualifications

• Excellent verbal communication skills and ability to interact with guests and team members.
• Ability to multitask and work well under pressure in a fast-paced dining environment.
• Familiarity with front-of-house operations and guest service standards.

Responsibilities

• Greets and interacts with guests upon arrival for dining service.
• Ensures that all dietary requests are communicated to the Dining Room before service.
• Sets the tone and atmosphere for guest arrival and seating.
• Completes opening and closing paperwork accurately and efficiently.
• Operates front-of-house software systems: ResDiary, Opera, Active Networks, and Microsoft Office.
• Prints menus and prepares host stand for service.
• Seating tables in an orderly and timely fashion.
• Maintains communication with floor managers and the Manager on Duty.

Skills

Excellent verbal communication

Teamwork

Ability to work under pressure

Education

High School Diploma or equivalent

Tools

ResDiary

Opera

Active Networks

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

1525 Hwy 107 South Cashiers, NC 28717

The purpose of the Host position is to monitor and control service so that it is most pleasant for the guests, servers, and kitchen team; prepare accurate reports and paperwork; seat tables in an orderly and timely fashion; prepare the Front of House; and communicate next-day duties to the Manager on Duty.

Pay Range: Starting at $17 - $25/hr.

Starting compensation will be determined based on experience, skills, and other job-related factors.

This is a seasonal position from May through November, with the potential for continued, year-round employment based on performance and business needs.

Must have the flexibility to work weekends and holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Greets and interacts with guests upon arrival for dining service
• Ensures that all requests and dietary needs have been communicated to the Dining Room before service
• Set the tone and atmosphere for guest arrival
• Completes opening and closing paperwork efficiently, with an attentive eye for detail and accuracy
• Understands and masters the following software systems: ResDiary, Opera, Active Networks, and Microsoft Office
• Corrects and adjusts menus according to Executive Chef's needs daily
• Inspect the Front of House for preparedness, the Dining Rooms for table configurations, and any menu changes that may occur during service
• Prints menus and prepares host stand for service
• Seat tables in an orderly and timely fashion
• Remains in constant communication with the eyes of the floor and the Manager on Duty
• Communicates the days breakdown with an explanation to the Manager on Duty

Must comply with all company policies and procedures. Regular and consistent attendance is required to perform the essential functions of this position. Must be able to work well with other Team Members, Managers, and interact with our guests.

EDUCATION and EXPERIENCE

• High School Diploma or equivalent preferred
• 1-2 years experience in Food & Beverage Service preferred

LANGUAGE SKILLS

• Must have excellent verbal communication skills
• Must be able to communicate with guests, team members, and guests effectively

MATHEMATICAL SKILLS

• Basic knowledge and understanding of math
• Must be able to do property-wide guest charging and closing out of checks

REASONING ABILITY

• Must be able to make decisions under pressure
• Must be able to manage diverse tasks simultaneously
• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals.

PHYSICAL DEMANDS

• Must be able to lift up to 50 lbs.
• Must be able to be on feet for an extended period
• Must be able to operate a company vehicle or golf cart safely

WORK ENVIRONMENT

• Restaurant, Dining Room, Bar, Wait Staff and Kitchen areas and other areas on property as necessary
• May occasionally be asked to go outside in all weather conditions

High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing and other water-related activities and top-notch high-country cuisine. From ensuring our guests have a memorable stay to providing renowned cuisine, High Hampton provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career.

Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

High Hampton is an Equal Opportunity Employer.