Host

Danielnyc; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading restaurant in New York is seeking a Host to provide exceptional customer service by greeting and seating guests, managing reservations, and ensuring a smooth dining experience. The ideal candidate will have experience in a similar role and be knowledgeable about reservation systems like Resy.

Qualifications

• At least 1 year of experience as a Host.
• Knowledge of Resy is preferred.

Responsibilities

• Greet and seat guests, maintaining restaurant flow.
• Handle reservations and respond to inquiries.
• Assist management with various projects.

Skills

Customer Service

Communication

Problem Solving

Tools

Resy

Job description

Job Description: Host

The Host is the first and last point of contact with the guest, responsible for greeting, seating, and saying goodbye to guests, as well as maintaining the flow of the restaurant during service. They will also handle reservations over the phone, retrieve messages, and return calls clearly and accurately.

The Host reports directly to the Service Director and General Manager. The ideal candidate will have at least 1 year of experience as a Host and knowledge of Resy.

Essential Duties

• Must have weekend availability
• Make same-day reservations and confirmation calls
• Fulfill VIP requests
• Handle email inquiries related to Restaurant DANIEL--Relais & Chateaux and other sources
• Respond to requests in the reservations inbox
• Proof same-day and next-day reservations to revise notes and resolve issues
• Assist management with various projects

If you are interested in joining a company that values dedication, hard work, and genuine hospitality, please submit your updated resume for immediate consideration.

The Dinex Group LLC is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or any other characteristic protected by law.