Host

Union Rec; Michigan; Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Supplemental insurance

On-demand pay

Referral bonus

401(k)

PTO

Job summary

Union Rec in Michigan is seeking a friendly Host to greet guests at the door, seat them promptly, and present menus in a welcoming, professional manner.

You will manage wait lists, coordinate with servers, and assist with take-out orders when needed. A positive dining experience and clean host area are essential, with strong communication and teamwork valued.

Qualifications

• Greet guests warmly and seat them promptly.
• Provide excellent customer service and handle guest questions.
• Demonstrate strong communication and ability to read/write when needed.

Responsibilities

• Greet and seat guests, present menus to guests.
• Maintain clean, organized host area and station.
• Answer phones and assist with take-out orders when applicable.
• Keep track of wait lists and accurately quote wait times.
• Ensure a positive dining experience through teamwork and communication.
• Follow safety procedures and company policies.

Skills

Greet guests

Customer service

Communication skills

Reading & writing

Multi-tasking

Teamwork

Job description

THIS IS A RESTAURANT THAT WAS BUILT ON THE CORNERSTONE OF AUTHENTIC AMERICAN COMFORT, SERVED UP ONE CHEESE-STREWN NOODLE AT A TIME IN A HOT DISH THAT BUBBLES UP A CHORUS OF A THOUSAND MICHIGAN MEMORIES. OK, WE’RE GETTING A LITTLE OUT OF HAND THERE; BUT WHEN IT COMES TO MAC & CHEESE, DIGGING DEEP COMES NATURALLY TO US. WHY? BECAUSE IT’S THE STUFF OF LEGEND. IT’S THAT RARE COMBINATION OF THE TOTALLY EXPECTED AND THE HAPPILY SURPRISED. AND IT’S WHAT YOU’LL FIND AT AN 1840’S CHURCH ON MAIN STREET IN CLARKSTON, MICHIGAN. PLEASE MAKE YOURSELF AT HOME.

Competitive pay and benefits including medical and supplemental insurance, on-demand pay, referral bonus, 401(k) and PTO!

POSITION SUMMARY

The Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Greeting and seating guests, presenting menus to guests
• Treating guests in a manner to ensure their complete satisfaction
• Taking names on a waiting list
• Running the floor plan board
• Observing tables and keeping track of clean, dirty, and occupied tables
• Taking guest information and quoting wait time to guests accurately when tables are not immediately available
• Cleaning, organizing, and stocking menus at host area
• Answering phone and answering questions concerning the menu and restaurant
• Interacting with guests coming in and as they leave, ensuring a positive dining experience
• Taking and filling to go orders, if applicable
• Maintaining restrooms throughout shift
• Performing other duties as assigned
• Excellent communication skills (verbally interacts with management, servers, team members and guests)
• Must be able to read, write, and determine wait time based on Company’s procedures
• Must visually scan restaurant for clean, unoccupied tables
• Strong organizational skills and ability to multi-task
• Knowledge of workplace safety procedures

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is frequently required to wash hands and answer phones. The employee with occasionally encounter hazards, including slipping and tripping. The noise level in the work environment is usually moderate to high.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.