Server

Union Joints; Ann Arbor (MI); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Competitive pay

Medical and supplemental insurance

401(k)

PTO

Referral bonus

Job summary

A local dining establishment in Ann Arbor is looking for a Server to provide high-quality customer service. The role includes serving food and drinks, maintaining cleanliness, and ensuring guest satisfaction. Ideal candidates will possess excellent communication skills and the ability to work multi-task effectively. The position offers competitive pay and benefits including medical insurance and a 401(k).

Qualifications

• Ability to pass ServSafe Alcohol Service or TIPS Course with a score of 80% or better.
• Basic reading and writing skills.
• Basic computer skills.

Responsibilities

• Serve food and drinks to guests in a professional manner.
• Ensure guest satisfaction and exceed expectations.
• Maintain cleanliness and smooth operation of the restaurant.

Skills

Excellent communication skills

Multi-task oriented

Basic mathematical skills

Knowledge of workplace safety procedures

Job description

Here’s to the kind of joint built to live on Main Street like it’s been here all along. Here’s to some hometown stories told in the shapes of comfort food from hometowns all over the globe: bold bites from your favorite taqueria, smokey BBQ straight from the backlot, street food with the authenticity of a Singapore alley delivered alongside the Ann Arbor train tracks. Grandma’s recipe is right at home here: regardless of how many meters or mountains come between her place and this one.

At Union Rec, our crew brings all they know from wherever they’ve been so you can have something that takes you somewhere… right here. In the dining room. Along the bar rail. Around the fireplace. It all starts the moment the baristas click open the doors for coffee and pastries; and it continues through service when the kitchen and bar sling the kind of craft that makes us what we are.

We're like the upper bunk... where stories and snickers from fellow campers mean sleep is the last thing on your mind... and the counselors are dedicated to making sure you’re having a time of it. It’s like that: a bit throwback and a bit forward at the same time. And it’s right at home here on Main Street between the Big House and downtown in Ann Arbor. All comfort. Always game for it.

Competitive pay and benefits including medical and supplemental insurance, on-demand pay, referral bonus, 401(k) and PTO!

POSITION SUMMARY

Servers sell and serve food and drinks in a professional manner, upholding company standards of high-quality customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serving multiple tables, as determined by management
• Maintaining complete knowledge of restaurant’s food and beverage preparation
• Selling alcohol, N/A bev and food items
• Entering and completing customers’ orders on computer system; accepting different types of payment and making change
• Interacting with guests in a friendly and efficient manner; ensuring guests’ complete satisfaction and exceeding their expectations
• Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant
• Clearing and resetting tables
• Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
• Observing guests’ behavior once they have consumed alcoholic beverages, counting number of drinks served, and offering alternative transportation if you feel they should not drive; asking a manager for help with disorderly customers as needed
• Reporting to work in a neat and clean outfit; maintaining well-groomed hair and personal hygiene as established by company policy
• Reporting to work with a clean apron, approved pens and $20 bank
• Performing other duties as directed
• Ability to pass ServSafe Alcohol Service or TIPS Course with a score of 80% or better
• Basic mathematical skills; ability to make change
• Basic reading and writing skills
• Basic computer skills
• Excellent communication skills
• Multi-task oriented
• Knowledge of workplace safety procedures
• Must be able to suggestively sell food and beverage items

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk; sit; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 75 pounds. The employee must frequently communicate with expediters and servers and read orders on tickets. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.