Host

Workstream; Matthews (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Meal benefit

Shared tip out

Job summary

Workstream is seeking a confident, energetic Host to greet and seat guests, supporting a smooth, first-class guest experience at our neighborhood cafe. You will maintain a timely wait list, promote current features, deliver food to tables, and keep dining areas spotless while coordinating with FOH and BOH teams.

Join us on a role that emphasizes guest relations, teamwork, and ongoing training to ensure memorable visits for every guest in our North Carolina locations.

Qualifications

• Willing to lift and carry up to 20 lbs.
• Physical stamina for a minimum 6-hour shift.
• Ability to handle multiple tasks.
• Ability to train individuals.
• Learner and coachable.

Responsibilities

• Greets and seats guests, adhering to first-time guest protocols.
• Maintains a timely restaurant wait list.
• Communicates features and promotions.
• Delivers food to tables.
• Maintains cleanliness of tables, dining room, and restrooms.
• Assists in taking orders and to-go guest payments when needed.
• Performs daily opening and closing duties.
• Communicates restaurant needs to managers.
• Maintains positive relations with FOH and BOH teams.
• Participates in restaurant training and events.

Skills

Lift 20 lbs

Physical stamina

Multi-tasking

Training others

Learner/Coachable

Job description

A Host is a confident, energetic, and attentive individual accommodating and responsive to guests needs in providing the first impression for an exceptional guest experience.

Benefits

• 1 free up to $10 meal per day on duty and 20% off duty
• Host also receive a shared tip out for each shift

Responsibilities

• Greets and seats guests (especially 1st time guests protocols)
• Maintains a timely restaurant wait list
• Communicates features and promotions
• Delivers food to tables
• Maintains cleanliness and sanitation of tables, dining room, and restrooms
• Assists in taking orders and togo guest payments when needed
• Performs daily opening and closing duties
• Communicates restaurant operational needs to managers
• Maintains a helpful, productive working relationship with the DMO
• Participates in and maintains positive relationships across FOH and BOH teams
• Participates in ongoing restaurant training and scheduled restaurant events

Qualifications

• Is willing to lift and carry up to 20 lbs
• Has physical stamina for minimum 6 hour shift
• Ability to handle multiple tasks
• Ability to train individuals
• Learner/Coachable

Requirements

• Reliable Transportation
• Background Check
• Flexibility of Schedule
• TIPS certification (at completion of training)

Our first cafe opened for breakfast at about 7am one morning in 1993. Settled in a quiet neighborhood called Candler Park on the east side of Atlanta, we sold out of our signature biscuits by 11am that day.
More than 20 years later, we are an institution-growing to 25 locations throughout Georgia, North Carolina, Florida and Texas. But we always kept that quintessential neighborhood spirit and focused on our Southern-inspired menu of comfort food made with fresh ingredients.
Though we’re famous for our grits and biscuits (we bake almost 5,000 biscuits per week at each location), our loyal guests throughout the Southeast come join us to enjoy Breakfast, Lunch and Dinner throughout the day.